ISO9001认证基本知识培训资料 ISO9000标准  第二节 2008版ISO9001标准讲解
Basic knowledge of ISO9001 certification training materials ISO9000 standard second 2008 Edition ISO9001 standards explain
第二节 2008版ISO9001标准讲解
Section second the 2008 edition of the ISO9001 standard.
2000版的标准有以下几个特点
The 2000 edition of the standard has the following characteristics
1） 适用于各种类型的组织
1) apply to all types of organizations
无论组织的规模是大还是小，或者是从事不同的行业，都可以。
Regardless of the size of organization is large or small, or is engaged in different industries, can be.
2） 可以进行删减
2) can.
2000版中，取消了原来94版中，9001，9002，9003的3个标准，统一形成了9001-2000一个统一的标准，组织在选用时，可以根据组织具体的情况进行删减。
The 2000 edition, the original 94 edition, 900190029003 3 standard, unified form the 9001-2000 of a unified standard in the selection, organization, can be organized according to specific circumstances.
3） 突出了以顾客满意作为衡量组织业绩的手段
3) highlights the customer satisfaction as a measure of the performance of the organization means
4） 采用了过程方法
4) using the process method
2000版也是采用过程的方法来编制的，过程就是将输入转化为输出的活动。将资源和活动按照过程进行管理的方法就是过程方法。过程应该是增值的，就是输出应该大于输入。
The 2000 edition also used the process to prepare, process is the transformation of inputs into outputs activities. The resources and activities in accordance with the process management method is the process method. The process should be added, is the output should be greater than the input.
5） 更加强调了管理者的作用
5) emphasized the management role
6） 标准更加突出了持续改进
6) the standard more prominent continuous improvement
7） 对文件化的程序要求降低，强化了组织的自主权
7) the documented procedures required to reduce, strengthen organizational autonomy
标准要求形成的文件只有，文件控制4.2.3，记录控制4.2.4，内部审核8.2.2，不合格品控制8.3，纠正和预防措施8.5。
Standard form only the document, document control 4.2.3, 4.2.4 8.2.2 records control, internal audit, control of nonconforming product 8.3, corrective and preventive measures 8.5.
8） 充分体现了现代管理八项原则
8) fully reflects the eight principles of modern management
八项质量管理原则是2000版设计的基础，质量管理经历了这么几个阶段，传统质量管理阶段，统计质量管理阶段，全面质量管理阶段，综合质量管理阶段。
The eight quality management principles is the 2000 edition of fundamentals of design, quality management experience so several stages, the traditional quality management, statistical quality management, total quality management, total quality management stage.
传统质量管理阶段以是检验为基本内容，方式是严格把关。对最终产品是否符合规定要求做出判定，属事后把关，无法起到预防控制的作用。统计质量控制阶段是以数理统计方法与质量管理的结合，通过对过程中影响因素的控制达到控制结果的目的。全面质量管理阶段全面质量管理内容和特征可以概括为"三全"，即："管理对象是全面的、全过程的、全员的。综合质量管理阶段同样以顾客满意为中心，但同时也开始重视与企业职工、社会、交易伙伴、股东等顾客以外的利益相关者的关系。重视中长期预测与规划和经营管理层的领导能力。重视人及信息等经营资源，使组织充满自律、学习、速度、柔韧性和创造性。
Traditional quality management stage to test for basic content, is strictly. On the final product conform to specified requirements make judgement, belong to after check, unable to prevention and control effect. Statistical quality control stage is with the method of mathematical statistics and quality management combination, the influencing factors in the process of control to control the result. Total quality management total quality management contents and characteristics can be summarized as" 3", namely:" management object is comprehensive, whole process, complete member. Comprehensive quality management level also to customer satisfaction as the center, but also begin to pay attention to with company worker, society, shareholders and other trading partners, customers outside of the stakeholders. Pay attention to long term prediction and planning and the management leadership. Paying attention to people and information management and other resources, make the organization is full of self-discipline, learning, speed, flexibility and creativity.
9） 标准明确了以顾客为中心
9) the standard made clear to the customers as the center
10） 2000版的标准和其他的标准兼容
10) the 2000 edition of the standard and other standards compliant
和14000等标准可以完全兼容。
And 14000 standards can be completely compatible.