服务认证 《商品售后服务评价体系》（GB/T27922-2011）星级评价标准
Service certification "commodity after sale service evaluation system" (GB/T27922-2011) star rating standard
《商品售后服务评价体系》（GB/T27922-2011）标准是一个评价性质的标准，认证目的是评出优秀。
The "GB/T27922-2011" standard is a standard of evaluation, and the purpose of certification is to appraising excellent.
认证的结果是证明企业按照标准实施了售后服务，并达到了某一个高度（星级）。
The result of the certification is to prove that the enterprise has implemented the after-sales service according to the standard and reached a certain height (star level).
它是评分制的认证，是按评价的分值来衡量服务能力的高低，达到70分（含70分）以上，达标级售后服务；
It is the certification of the scoring system, which is to measure the service ability according to the value of the evaluation, to reach 70 points (including 70 points), and to reach the standard after sale service.
达到80分（含80分）以上，三星级售后服务；
Up to 80 points (including 80 points), three-star after-sales service;
达到90分（含90分）以上，四星级售后服务；
Up to 90 points (including 90 points) and four star after service.
达到95分（含95分）以上，五星级售后服务。
Up to 95 points (including 95 points), five star after-sale service.
服务认证 售后服务认证 服务体系认证 售后服务体系认证 售后服务体系认证证书 商品售后服务体系认证
Certification after service system certification after sale service system certification after sale service system certification after sale service system certification of after-sales service system