服务认证 售后服务体系的基础条件 发布时间: 2017-12-11 23:36 点击:

服务认证 售后服务体系的基础条件
Basic conditions of service certification after sale service system
1、售后服务需要公司相关机制保证,规划相应资源投入,应列入成本预算;
1, after sale service needs the company related mechanism guarantee, planning corresponding resource input, should be included in the cost budget;
2、需要阶段性提升售后服务能力,需制定相应的培训机制以及相关资料,以公司为主导辅助各个分点服务水平提高,使其综合服务能力提高;
2, we need to enhance the ability of after-sales service. We need to develop corresponding training mechanism and related information, and take the company as the leading factor to assist each sub service level to improve, so as to improve its comprehensive service ability.
3、建立在销售策略以及方向对等的基础之上。
3, based on the sales strategy and the orientation of the direction.
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Certification after service system certification after sale service system certification after sale service system certification after sale service system certification of after-sales service system