中高层领导商务礼仪提升培训－吴霞老师
Top leaders in business etiquette training for the improvement of teacher - Wu Xia
培训时间：1天（6小时）       培训对象：企业中高层
Training duration: 1 days ( 6 hours) training object: Enterprise
培训方式：40%要点讲解、15%案例分享、35%互动练习与情境模拟、10%解答
Training mode: 40% points on 15% cases, share, 35% interactive exercises and scenario simulation, 10% answers
培训大纲：
Training outline:
一、礼仪概述
One, etiquette
1、认识现代商务礼仪
1, understanding of modern business etiquette
2、现代商务礼仪的作用
In 2, the modern role of business etiquette
二、商务形象礼仪
Two, image of business etiquette
1、商务形象的作用
1, the role of business image
2、塑造成功职业形象的五大原则
2, building a successful occupation image five principles
3、女性商务形象礼仪（正式场合）
In 3, the female image of business etiquette ( formal )
1）世界成功职业女性形象分析
1) the world's successful occupation female image analysis
2）避免进入职业女性四大形象雷区
2) avoid entering the occupation female image of the top four minefield
3）女性正式场合着职业套裙的五大原则
3) female formal dress with occupation five principles
4）职业女性首饰佩戴的四大原则
4) occupation female jewelry worn four principles
4、男性职业形象塑造（正式场合）
In 4, a male occupation image ( formal )
1）西装色彩的选择与穿着礼仪
1) suit and select colors in etiquette
2）正式公务衬衫
2) the official shirt
A、杜绝出现的4种情况
A, put an end to the 4 possible
B、衬衫的五大穿着原则
B, shirt five wearing principle
3）正式场合公务领带的选择
3) formal official tie choice
4）男士三一定律
4) men's three one law
5）提升男性价值的五大饰品：钢笔、手表、打火机、领带、袖扣
5) increase male value: five jewelry, watches, pens, cufflinks, tie lighter
三、商务会谈礼仪
Three, business meeting etiquette
（一）举止礼仪
( a ) the manner etiquette
1、高层人士仪态礼仪——站姿、坐姿、手势、表情
In 1, executives manners etiquette -- stance, posture, gesture, facial expression
2、握手礼仪
2, handshake etiquette
A、正确的握手方式
A, a correct handshake
B、错误的握手方式
B, error handshake
C、握手的顺序
C, handshake sequence
D、握手的禁忌
D, taboo to shake hands
3、介绍礼仪
3, introduction to the liturgy
A、自我介绍四大要素
A, self introduction four elements
B、正确为他人作介绍
B, right for others to make the introduction
C、掌握集体介绍的原则
Introduces the principle of C, master class
4、名片礼仪
In 4, the name card etiquette
A、递送名片的礼仪
A, delivery business card etiquette
B、接受名片的礼仪
B, accept business card etiquette
C、如何正确交换名片
C, how to exchange business cards
D、交换名片的禁忌
D, exchange business cards taboo
（二）次序礼仪   
( two) the order of etiquette
1、会晤座次礼仪
In 1, with seating etiquette
A、社交性座次
A, social order
B、公务性座次
B, official of seating
2、谈判座次的排序
In 2, the seating order negotiation
A、横桌式
A, cross table
B、竖桌式
B, vertical table
3、涉外交往国旗的排序
3, the foreign exchanges flag sort
四、商务宴请礼仪
In four, a business dinner etiquette
（一）中餐宴请礼仪
( a ) Chinese banquet etiquette
1、中餐宴请的座次礼仪
1, Chinese banquet seating etiquette
2、中餐宴请菜品礼仪
2, Chinese etiquette dinner dishes
3、中餐餐具的使用礼仪
3, the use of Chinese tableware etiquette
4、中餐用餐举止的8个禁忌
4, Chinese dining manners 8 taboo
（二）西餐礼仪
( two) the western etiquette
1、西餐宴请的着装
In 1, Western food banquet dress
2、西餐餐具的使用方式
In 2, Western tableware use
3、西餐饮酒礼仪
In 3, the Western drinking etiquette
4、西餐优雅举止与禁忌
In 4, the Western elegant manners and taboos
5、餐桌交谈禁忌
5, table talk taboo