ITSS认证 ITSS的实施原理是什么? 发布时间: 2017-09-28 14:34 点击:
ITSS认证  ITSS的实施原理是什么?
What is the implementation principle of ITSS certification ITSS?
ITSS的实施都是结合服务需方的实际需求,采用建立质量管理体系的PDCA方法论(计划-执行-检查-改进)实施过程管控,根据ITSS标准的各项要求,对人员、过程、技术和资源四个关键要素进行全面整合,并与IT服务全生命周期的规范化管理相结合,从需求分析、规划设计、部署实施和优化改进四个阶段循环实施的过程。
The implementation of ITSS is combined with the actual needs of the service, using PDCA method to establish the quality management system theory (plan do check action) implementation process control, according to the ITSS standard, comprehensive integration of personnel, process, technology and resources of the four key elements of management and IT service the life cycle of the combination of normative analysis, planning, design, implementation and deployment optimization process of four stages of the cycle of the implementation from the demand.
ITSS ITSS certification, ITSS system certification, IT operation and maintenance certification, operation and maintenance management certification, IT operation and maintenance service qualification certification