TL9000的建立 TL9000标准共分两大部分--质量体系要求和质量体系指标
The establishment of TL9000 TL9000 standard is divided into two parts: quality system requirements and quality index system
1997年10月，通讯业这市场领导者更成立了杰出品质通讯供应商协会（Qu TL9000认证EST Forum），藉以促进通讯业的质量有持续之进步及确保其服务可靠性，及后更制定了TL9000质量体系要求及衡量指标草案以作为拣选供应商时的参考标准。
In 1997 October, the market leader in communication industry more established good communication quality suppliers association (Qu TL9000 EST Forum certification, quality) to promote communication industry has continued to progress and ensure its service reliability, and more established the TL9000 quality system requirements and measure to choose a supplier draft as the reference standard.
1999年制定的TL9000质量体系要求（第2.5版）及TL9000质量体系衡量指标（第2.5版）均作为TL9000认证评审之用。
The requirements of TL9000 quality system in 1999 to develop (the 2.5 Edition) and TL9000 quality system metrics (edition 2.5) were used as TL9000 accreditation.
1987年国际标准化组织创立了ISO9000标准。标准发布后，在世界范围内得到了迅速的推广和广泛的认可，成为全世界衡量质量管理水平与质量保证能力的公共标准。
The international organization for Standardization in 1987 created the ISO9000 standard. After the promulgation of the standards, has been spread rapidly and widely recognized in the world, become public standards around the world to measure the level of quality management and quality assurance ability.
九十年代，美国三大汽车公司和航天企业在ISO9000的基础上，分别开发了自己的专门标准QS9000和AS9000。随着电讯行业的全球化，在该行业中设立一套统一的质量体系要求，已经成为全世界电讯企业的共同需求。
In ninety, American big three auto companies and aerospace enterprises on the basis of ISO9000, respectively, developed their own specialized standard QS9000 and AS9000. With the telecommunications industry globalization, the establishment of a set of quality system requirements of the unified in the industry, has become the common needs of the whole world telecommunications enterprises.
1996年春，以贝尔公司为首的一些电讯业知名服务提供商提出要制定一个统一的质量体系标准，并于1997年10月成立了QuEST论坛（Quality Excellence for Suppiers of Telecommunications Forum）。
The spring of 1996, a well-known service providers some telecommunications Bell Co led to the proposed to formulate a unified quality standard system, and in 1997 October set up a QuEST Forum (Quality Excellence for Suppiers of Telecommunications Forum).
QuEST论坛是一个电讯业服务提供商和产品制造商之间合作和沟通的世界论坛，其目标是统一所有电讯业的质量体系标准，在现有标准和实践的基础上制订和保持一个通用的电讯业质量体系管理标准TL9000。
QuEST forum is between a telecommunications service providers and manufacturers cooperation and communication of the world forum, whose goal is to standard quality system to unify all of the telecommunications industry, the telecommunications industry to develop and maintain a quality management system of general standard TL9000 based on existing standards and practice..
论坛负责该标准的制定、发布和修改，并保持TL9000和其它标准的一致性。
The forum is responsible for the formulation of standards, release and modify, consistency and maintain TL9000 and other standards.
TL9000标准共分两大部分--质量体系要求和质量体系指标。质量体系要求为电讯产品（硬件、软件和服务）的供方建立了一套通用的质量体系要求，这些要求是在现有的行业标准（包括ISO9000国际标准）的基础之上制定的；质量体系指标定义了一系列最基本绩效指标，以衡量和评价质量体系运行的结果。
The TL9000 standard is divided into two parts: quality system requirements and quality index system. Quality system requirements for telecommunication products (hardware, software and services) to the supplier has established a set of generic quality system requirements, these requirements are in the existing industry standards (including the ISO9000 international standard formulation) basis; quality index system defines a series of basic performance indicators, to measure and evaluate the quality system operation results.