质量管理的涵义 ISO9001质量管理体系认证 ISO9001质量认证 ISO9000认证
发布时间: 2011-11-08 16:48 点击：
The meaning of quality management ISO9001 quality management system certification ISO9001 quality certification ISO9000 certification
关于“质量管理(Quality Management,QM)”这一术语的含义有着不尽一致的表述:
The term "quality management (QM)" has different meanings
ISO9000“质量管理和质量保证”标准规定：“质量管理是指全部管理职能的一个方面。该管理职能负责质量方针的制订与实施。”
ISO9000 "quality management and quality assurance" standard stipulates: "quality management refers to one aspect of all management functions. This management function is responsible for the formulation and implementation of the quality policy. "
ISO8402“质量管理和质量保证术语”标准中，将质量管理的含义进行了扩展，规定：“质量管理是指确定质量方针、目标和职责，并通过质量体系中的质量策划、质量控制、质量保证和质量改进来使其实现的所有管理职能的全部活动。”并说明质量管理是各级管理者的职责，但必须由最高领导者来推动，实施中涉及到单位的全体成员。在质量管理活动中，必须考虑经济因素。
In ISO8402 "quality management and quality assurance terms", the meaning of quality management is extended, and it is stipulated that "quality management refers to all activities of all management functions that determine quality policy, objectives and responsibilities, and realize all management functions through quality planning, quality control, quality assurance and quality improvement in the quality system." Quality management is the responsibility of managers at all levels, but it must be promoted by the top leaders, and all members of the unit are involved in the implementation. Economic factors must be considered in quality management activities.
由此，我们可以通俗地理解为：质量管理是指为了实现质量目标，而进行的所有管理性质的活动。
Therefore, we can easily understand it as: quality management refers to all management activities in order to achieve quality objectives.