ISO9001质量认证标准与旅游标准化密切相关
The ISO9001 quality certification standards and Tourism Standardization closely related
我国旅游行业的标准化工作尽管起步晚，但近年来取得了较为突出的成绩。现在发布的共有5个国家标准和4个行业标准，还有正在起草的17个标准。
China's tourism industry standardization work despite the late start, but in recent years has made outstanding achievement. Now released a total of 5 national standards and the 4 industry standards, and was drafted 17 standard.
标准化工作开拓旅游行业管理范围，规范旅游市场秩序，提高旅游质量打下了坚实的基础，如（内河游船星级评定标准）的宣传贯彻，彻底改变了长江三峡豪华旅游船市场的混乱局面。
Standardization job to develop tourism industry management, standardize the order of tourism market, improve the quality of tourism and laid a solid foundation, such as ( River Cruises Star rating standard ) conduct propaganda carries out, completely changed the Yangtze River Three Gorges luxury cruise ship market turmoil.
旅游行业标准化工作的典型代表是《涉外饭店星级划分与评定》（以下简称星级标准）标准的出台与实施。
Tourism industry standardization work is a typical representative of" hotel star rating for quality" ( hereinafter referred to as the star standard) standards promulgated and implemented.
星级制度是一种国际惯例，我国将星级制度采用为国家标准，取得了广泛的社会经济效益。
The star system is a kind of international practice, our country will star system adopted as the national standard, achieved a wide range of social and economic benefits.
    星级标准与ISO9000族标准之间也存在着密切的联系。如就改进质量、提高管理而言，两者的出发点是相同的。
Star standard and ISO9000 standard also exists between the close contact. As for quality improvement, improve management, which is the starting point of the same.
星级标准中引用了ISO9004——2标准，同时，对于五星级饭店的管理提出了服务质量保正体系的要求。在饭店业实施ISO9000族标准必须重视星级标准，并检查执行的情况。
Star standard was quoted in the ISO9004 -- 2 standard, at the same time, for the five Star Hotel management put forward service quality system requirements. In the hotel industry of implementation of ISO9000 standards must attach importance to five-star standards, and to check the implementation of situation.
星级标准是企业的质量目标，是过程输入的重要内容，同时，也是服务输出的重要内容。体系保证的，正是星级标准要求的。
Star standard is the quality of corporate goals, is the important content of the process input, at the same time, is also the important content of service output. System guarantee, is the star standard requirements.
    可见，ISO9000族标准是通用的标准，其实施不能撇开产品的技术标准。对于饭店业而言ISO9000族标准的实施可以使星级标准的实施做到体统化、日常化、文件化，便于改正与提高。
Visible, ISO9000 standard is a standard, its implementation cannot put aside the technical standard of the product. As for the hotel industry ISO9000 standards implementation can make the star standard implementation to decency, daily, documentation, easy to correct and improve.
而星级标准的具体要求，可以作为被识别的过程或活动按ISO9000族标准的要求建立体系文件并加以实施、监督，检查其有效性。
While the stars of the specific requirements, can be regarded as the identification process or activity by ISO9000 family of standards called for the establishment of system document and implement, supervise, examination of its effectiveness.
可见，ISO9000族标准的实施有利于更好地促进星级标准的实施。正是认识到这一点，国际标准化组织目前正着手起草饭店星级评定国际标准，起草的大体思路是参考国际惯例、结合ISO9000族标准来写。
Visible, group ISO9000 implementation of standards to promote the five-star standard implementation. It is aware of this, the international organization for standardization is currently drafting hotel star rating of international standards, the drafting of the general ideas with reference to international practices, combined with the ISO9000 standard to write.
所以，将ISO9000族标准的实施纳人到星评工作中去，是一种前瞻性的行为，是切实可行的，也是将来行业管理工作发展所必需的。
So, ISO9000 standards implementation person to star assessment work, is a prospective behavior, is feasible, but also the future industry management development required.