银行业推行ISO9000质量管理的过程中可能存在的问题及解决措施：
Banking to implement ISO9000 quality management process there may be problems and solving measures:
      银行业推行成都ISO9000服务质量管理体系的过程中可能存在的不足之处：
Banking industry implementation of Chengdu ISO9000 service quality management system process may exist deficiencies:
      1) 职员对体系运行重要性的认识不足：
1) the staff moves to the system understanding of the importance of deficiency:
      部分职员对成都ISO9000服务质量管理体系文件的内容掌握不够，影响了体系文件的正常运行。
Part of the staff of Chengdu ISO9000 service quality management system document content is not enough to grasp, affecting the normal operation of system files.
      2) 工作思维方式转变还不够：
2) the transformation of thinking mode is not enough work:
      部分单位不能按照或完全按照质量管理体系的流程要求来开展工作，仍然走老路，用老法，特别是继续沿用不符合标准要求的落后作法。
Part of the unit is not in accordance with or completely in accordance with the quality management system processes required to carry out the work, still take old road, using the old method, in particular to continue do not meet the requirements of the standard backward practices.
      3) 违规业务操作的问题还不少：
3) the problem of illegal business operation is also a lot of:
      在具体业务工作中，个别单位不能完全按照体系文件的规定进行业务操作，导致业务操作风险加大，为业务工作的正常开展留下隐患。
In specific work, individual units can not be completely in accordance with the provisions of file of system of business operations, leading to increased risk for business operations, the work is normal begin to stay hidden.
      4) 管理人员整体素质还参差不齐：
4) management of the overall quality is uneven:
      由于各单位负责质量管理体系的管理人员均属于兼职，对体系要求以及各种流程的知识掌握较少，管理水平还有待提高。一方面由于管理人员自身学习不够，另一方面组织这方面培训还不充分。
Because each unit is responsible for quality management system management personnel are part-time, to system requirements and a variety of process knowledge is less, level of management still needs to be improved. On one hand as a result of management personnel to learn enough, on the other hand, organization of this training is not enough.
      这些问题和不足，迫切需要银行业在推行ISO9001：2000质量管理标准的全过程中，进一步加大执行力度，合理、有效解决。
These problems and inadequacy, urgent need bank industry in the implementation of ISO9001 : 2000 quality management standards of the whole process, and further increase the executive strength, reasonable, effective solution.