ISO9000认证原则在教学质量管理应用的思考
ISO9000 certification principles in teaching quality management application
学校教学质量教育要注意人性化服务和产品质量管理和谐发展
The school teaching quality education should pay attention to humanistic service and product quality management and harmonious development
高等教育具有提供教育服务产品功能、又具有提高人的素质的育人的社会功能。
Higher education has provided education service products, and has the function of improving the quality of education 's social function.
在人才培养、人的素质提升方面既有智力标准，又有非智力标准；
In personnel training, enhance the quality of people of both intelligence and non - intelligence standard, standard;
既有产品质量标准，又有人的素质标准，人才的素质标准与产品质量化标准存在着精神态度、价值观动态差异。
Both the product quality standard, and the quality standard, the talent's quality standards and product quality standard of the existence of mental attitudes, values of dynamic difference.
课程的价值不仅是促进学生知识和能力提升，而且为了促进学生态度和情感和谐发展。学生的发展是课程的出发点和归宿。
The value of course is not only to promote the students' knowledge and ability, and to promote the harmonious development of students' attitude and emotion. The development of the students is the starting point and goal of curriculum.
教师要为学习者的学习活动提供有效服务。我们在运用ISO9000原则在教学质量管理时，要区别企业对刚性产品的管理，也区别于第三产业质量管理。
Teachers should provide the learners' learning activities to provide effective services. In the application of ISO9000 principle in the management of teaching quality, a distinction should be made between the enterprises of the rigid product management, but also different from the tertiary industry quality management.
而是采用素质化人性化教育的标准。素质教育是面向全体学生、全面发展；肯定个性，生动活泼；
Instead of using quality humanistic education standards. Quality education is for all students, all-round development of personality; certainly, be lively and vivid;
培养创新精神，实践能力；
Cultivate the spirit of innovation, practical ability;
终身学习是面向教与学全过程，面向人生长发展各过程。我们在教学质量管理中必须实事求是，因地制宜运用ISO9000管理原则而不是生搬硬套，教条式应用。
Lifelong learning is the teaching and learning process, the process of development for human growth. We in the teaching quality management must seek truth from facts, suit one's measures to local conditions using ISO9000 management principles rather than apply mechanically, dogmatic application.
ISO9000原则在教学QMS中应用还要注意学生全面发展和个性化成长关系，注意素质化培养要求和新产品质量标准的差异。为学生提供教学服务是一个周期长、环节多、课目多的教学服务，而学生的心理、学习积极性影响学习质量，具有学习化自我建构特点。因此教学质量管理更应从教育学、心理学、知识建构理论来考虑教学质量体系的设计和应用。注意学校的教育功能和服务功能的统一。
ISO9000 principle in teaching the application of QMS should pay attention to students' overall development and personal growth of relationship, pay attention to quality of training requirements and new product quality standard difference. To provide students with teaching service is a long cycle, link is much, much of the subject teaching, and students of psychology, learning affect learning quality, learning self construction with characteristics. Therefore, the management of teaching quality but also from pedagogy, psychology, knowledge building theory to consider the quality of teaching system design and application. Pay attention to the school's educational function and the service function of unity.