如何理解过程方法在ISO9000族的应用？
How to understand the process method in group ISO9000 application?
企业的产品或服务的最终目的是为了满足客户的要求，而产品或服务的质量是由过程的有效控制得以完成的。
Enterprise's product or service is the ultimate goal in order to meet customer requirements, and the quality of the product or service is determined by the effective control on process is completed.
从客户需求到客户满意可理解为大的过程，而大的过程中有许多小的过程构成。
From customer needs to customer satisfaction can be understood as the process, and the process has many small processes.
如：采购过程、生产或服务控制过程、检验和测量过程、设备维护过程等。
Such as: the procurement process, production or service process control, inspection and measurement of the process, equipment maintenance process.
而这些过程的完成需要建立有效的控制方法，也就是体系文件。有了规范的体系文件加上有效的体系运行，才能为客户提供满意的产品或服务。
And these processes needed to establish effective control method, but also is a system file. The specification document system coupled with effective system operation, to provide customer satisfaction with products or services.
因此，过程方法在体系建立过程中至关重要，也被标准列为八项原则之一。
Therefore, process method in system establishment process is essential, also be listed as one of the eight principles of the standard.