ISO20000信息技术服务管理体系认证客户收益

Customer income from ISO20000 information technology service management system certification

获得业界普遍认同的国际证书ISO/IEC 20000认证

Obtained the international certificate ISO/IEC 20000 recognized by the industry

进一步拓展公司业务，提升市场份额，提高竞争优势

Further expand the company's business, enhance market share and improve competitive advantage

持续优化服务流程，提升服务水平，提高客户满意度

Continuously optimize service process, improve service level and improve customer satisfaction

有效地向客户证明自身的特殊IT服务，并承诺服务的稳定以及持续的服务提供能力，满足客户业务应用要求和法律法规要求

Effectively prove their own special IT services to customers, and promise the stability of services and continuous service delivery ability to meet customers' business application requirements and legal and regulatory requirements

保证IT服务管理的质量，展示自身实力，全面达到行业规范要求

Ensure the quality of IT service management, demonstrate our own strength, and fully meet the requirements of industry norms

就服务质量和服务承诺与客户及供应商达成一致，建立和客户及供应商统一的沟通平台；达到相关利益方均满足的IT服务管理目标

Agree with customers and suppliers on service quality and service commitment, and establish a unified communication platform with customers and suppliers; Achieve the IT service management objectives satisfied by all stakeholders

对组织的关键IT资产进行全面系统的保护，确保业务持续性

Comprehensive and systematic protection of the organization's key IT assets to ensure business continuity

强化组织人员的IT服务意识，规范组织提供IT服务的行为，构建新型的角色职责体系，实现科学分工与运营管理

Strengthen the IT service awareness of the organization's personnel, standardize the organization's behavior in providing IT services, build a new role responsibility system, and achieve scientific division of labor and operation management