ISO20000信息技术服务体系认证适用范围
发布时间: 2022-09-17 19:45 点击：
Scope of application of ISO20000 information technology service management system certification
ISO20000标准的制定者是来自各个行业的IT服务专家。同样，标准本身的服务对象也是各个行业的IT服务提供商。
The makers of ISO20000 standard are IT service experts from various industries. Similarly, the service object of the standard itself is also the IT service provider of various industries.
因此，凡是存在IT服务职能的机构、组织，不论它是为企业内部提供IT服务支持，还是为企业外部客户提供IT服务，都是ISO20000认证标准的需求者。
Therefore, all institutions and organizations that have IT service functions, whether they provide IT service support for internal enterprises or IT services for external customers, are demanders of ISO20000 certification standard.
他们包括（但不限于）以下类别：
They include (but are not limited to) the following categories:
1.专业IT服务外包提供商
1. Professional IT service outsourcing providers
2.专业IT系统集成商和软件开发商
2. Professional IT system integrators and software developers
3.企业内部IT服务提供商或IT运营支持部门
3. Internal IT service providers or IT operation support departments