ISO认证　中信银行信用卡中心官网通过ISO9241认证
ISO certification of CITIC Bank Credit Card Center website through the ISO9241 certification
日前，“中信银行信用卡中心网站ISO9241认证颁证仪式”在上海举行。中信银行信用卡中心网站成为亚洲首家通过该项认证的金融企业网站。
Recently, "China CITIC Bank Credit Card Center ISO9241 certification certification ceremony" was held in Shanghai. China CITIC Bank Credit Card Center Web site to become Asia's first through the certification of the financial enterprise website.
ISO9241是关于办公室环境下交互式计算机系统的人类工效学国际标准，为了打造更人性化的网站，中信银行信用卡中心采用国际标准，努力做到用户利益最大化。
ISO9241 is the ergonomics of interactive computer systems office environment, international standards, in order to create a more user-friendly website, CITIC Bank Credit Card Center, the adoption of international standards, and strive to maximize the interests of users.
中信银行信用卡中心致力打造符合国际标准的网站，通过认证代表着中信银行信用卡中心官网已达到国际标准所认可的有效性、效率和用户满意度，同时，也彰显出信用卡中心以人为导向，以用户为中心的企业文化。
China CITIC Bank Credit Card Center is committed to build in line with international standards of the website, the effectiveness, efficiency and user satisfaction, through the certification on behalf of the CITIC Bank Credit Card Center official website has reached the international standard approved at the same time, also underlines the credit card center to people-oriented, user centered enterprise culture.
在网络时代，电子商务已经深入人们的生活，银行营业厅的业务也有很大一部分移植到了线上，因此网络用户体验越来越受到关注。2010年，中信银行信用卡中心为更好地为用户服务，正式引入“用户体验”理念，该理念提高了用户使用网站的满意程度，增加了用户粘性，同时也提高了网站的销售业绩。
In the era of network, e-commerce has penetrated into people's lives, bank business hall of business also has a large part of transplantation to the line, so more and more attention to network user experience. In 2010, CITIC Bank Credit Card Center for better customer service, officially introduced the "user experience" concept, the idea to raise the satisfaction of the user of the site, increase user stickiness, but also improve the marketing performance of the web sites.
中信银行总行信用卡中心网络银行部王军晖总经理在采访中表示，官网在与国际标准磨合的过程中，也注重着自身的网站特点，该官网的设计颠覆了网银的概念，提供了更多的服务。更颠覆了传统银行的服务，上中信银行信用卡中心官网可以看新闻、看电影，还可玩游戏、查看旅游信息、买彩票等，将来还会逐步拓展网上缴费、订电影票、演出票等服务，真正网罗了客户的“衣食住行”。
China CITIC Bank credit card department general manager Wang Junhui center network bank said in an interview, in the process of running the website with the international standard, but also pay attention to the site of their own characteristics, design of the website to subvert the net concept, provide more services. More traditional banking services, CITIC Bank Credit Card Center website can see news, movies, also can play games, the tourism information, buy lottery, the future will gradually expand the online payment, movie tickets, tickets and other services, truly a customer "basic necessities of life".
他们将推出的互联网社区银行，颠覆了线上办理只能去官网的局限，届时用户可以通过中信银行合作伙伴网站上建设的虚拟网店办理银行业务。
They will launch the Internet community banks, subversion of the line only to the official website for the limitations, virtual shop when the users through the website partners China CITIC Bank Construction bank.
能办业务、能玩、还能为合作网站提供虚拟产品控件等等，可见该网站的确颠覆了对传统网站的想象。中信银行信用卡中心官网也非常注重网络安全性，从意识上、团队上把控银行网站安全关，保证用户的资金安全，这也是提高“用户体验”水平的一项参考依据。
To do business, to play, to provide virtual product control but also for the cooperative website, the website is to subvert the traditional site of the imagination. China CITIC Bank Credit Card Center website also attaches great importance to the network security, the bank website security off from consciousness, team, to ensure that the user is safe, this is "a reference to improve the user experience" level.
ISO认证　中信银行信用卡中心官网通过ISO9241认证
ISO certification of CITIC Bank Credit Card Center website through the ISO9241 certification