物业管理公司ISO9001:2008认证应关注与重要供方的沟通与协调
Property management company ISO9001: 2008 certification should be concerned with the major supplier of communication and coordination
与重要相关方的沟通。物业管理企业与相关方的沟通分为以下三类（与政府沟通已论）：
And important stakeholders communication. Property management companies and related side communication is divided into the following three categories ( with the government has theory):
　　（一）、企业与发展商的沟通。关键过程在前期意向、合同签定、接管验收阶段。
( a ), and the developers of communication enterprises. The key process in the early intentions, contract signing, takeover acceptance stage.
处理协调好前期工作会给企业减少许多的麻烦。但是对这些环节的控制好象还没有有效的办法，唯一值得安慰的是合同中时常会有“要求物业公司按ISO9000标准进行管理”。
Treatment of coordination of prophase work will give enterprises to reduce a lot of trouble. But on these links control as if no effective measures, the only consolation is the contract often have the" property management company requirements according to ISO9000 standard management".
总之，企业与发展商有完善的前期协议和良好的关系可以减少企业快速扩张期“消化不良”的疼痛。
In short, the enterprise and the developers have improved the initial protocol and a good relationship can reduce enterprises' rapid enlargement of a period" indigestion" pain.
　　（二）、企业与业主的沟通，建立新型的调查方法。重在加强与业主的联系，在接触中发现问题并及早解决，防微杜渐，关键是将心态摆正，我为人人。每年进行正式的意见征询，重视任何反馈信息并做出全面的回访工作。
( two), and the owners of communication enterprises, establish a new survey method. On the strengthening and the owner's contact, the contact to find the problem and solve, check erroneous ideas at the outset, the key is to mind straight, I for everyone. The annual official consultation, appreciate any feedback information and make full return to the work.
这样才会得到业主的认同，才能与业委会保持良好的关系。
Only in this way can get the owner's identity, with the industry to maintain good relations.
　　（三）、与分承包方的沟通，对其的监控。企业作为全体管理项目的代言人，严格按法规、合同、公司文件要求对分承包方的工作进行全面的、连续的指导和监控。
( three), and the contractor of the communication, monitoring. Enterprises as the management project spokesmen, strictly according to regulations, contract, company documents on the Contractor 's work to conduct a comprehensive, continuous guidance and monitoring.