ISO9001:2008认证不符合案例分析
ISO9001: 2008 certification does not comply with the case analysis
某建筑装饰构件公司对外承接楼宇室外的装修设计和饰品加工任务，在设计室审核员看到员工们正在使用CAD软件进行装修效果图的设计。
A building decorative elements of foreign companies to undertake building outdoor decoration and jewelry processing tasks, in the design room auditors see the employees are using CAD software to undertake decoration effect diagram design.
设计室内有工作电脑十余台。
Design of indoor work computer more than ten units.
ISO9001:2008认证审核员问工作人员:“你们公司有多少台电脑?”
ISO9001: 2008 certification auditor asked staff:" your company has many computers?"
工作人员回答；“有30多台吧”。
The staff answered;" there are more than 30 Taiwan".
ISO9001:2008认证审核员:“全公司都哪些部门使用电脑?”
ISO9001: 2008 certification auditor:" the whole company which branch to use the computer?"
工作人员回答:“技术档案、财务、销售、车间统计、工艺等部门都有电脑。我们正在计划建立公司内部的局域网，以便实现管理的自动化。”
The staff answered:" technology archives, financial, marketing, statistics, workshop technology department has a computer. We are planning to set up internal local area network, in order to achieve the management automation."
ISO9001:2008认证审核员:“你们经常上网吗?”
ISO9001: 2008 certification auditor:" do you often surf the net?"
工作人员:“各科室都有人上网。”
Staff:" the Department has people online."
ISO9001:2008认证审核员:“你们公司对电脑有没有主管部门?对于电脑的使用，例如上网下载文件、查杀病毒等有什么规定没有?”
ISO9001: 2008 certification auditor:" your company on the computer have departments? For computer use, such as the Internet to download the file, killing the virus, what are the rules?"
工作人员回答:“我们公司没有电脑主管部门，好在大家对电脑都很熟悉，有了病毒一般自己都能解决。”
The staff answer:" we did not have the computer departments, but the computer is very familiar, the virus can be their own solution."
在销售科，审核员发现由于电脑感染了病毒，电脑里的客户档案丢失，销售员正在为此而大伤脑筋。
In the sales department, the auditor found because the computer is infected by a virus, the computer customer files are missing, salesperson is therefore a big headache.
案例分析:
Case analysis:
电脑管理是目前我国企业迫切需要解决的问题，前一段时间中美之间爆发的“黑客大战”也暴露了我国许多企业对电脑防病毒的意识太差。
Computer management is the current our country enterprise urgent needs to solve the problem, some time ago, Sino-US between the outbreak of the" hacker war" has also exposed a lot of our country enterprises on Computer Anti Virus consciousness too is bad.
凡是使用电脑进行工作的组织，尤其是经常需要上网的部门，应该对电脑的使用管理起来。首先要确定电脑的主管部门，制定严格的规章制度，对于电脑的使用，包括上网、查杀病 毒、文件下载、文件备份、外来软件的使用、电脑中文件的编码、检索等作出明确的规定，并由主管部门定期检查。
All use of computer for work in the organization, especially often need the Internet sector, should be on the use of computers to manage. We must first determine the computer department, strict regulations are formulated, for the use of computers, including the Internet, killing disease virus, download files, file backup, use foreign software, computer file encoding, retrieval and clearly defined, and the Department in charge of periodic inspection.
电脑的管理属于“基础设施”的控制，也属于“文件控制”，因为电脑中的数据都是文件。因此上例违反了标准“ISO9001:2008 6.3基础设施”及“ISO9001:2008 4.2.3文件控制”的规定。
Computer management of" infrastructure" control, also belong to the" control", because all the data in computer file. Therefore he violates the standard" ISO9001: 20086.3 infrastructure" and" ISO9001: 2008 4.2.3 file control " regulation.