政府办公室ISO9000认证案例：迁安市政府办公室导入ISO9000质量管理体系
Government office ISO9000 certification case: Qian'an city hall office import ISO9000 quality management system
ISO质量管理体系是当代世界质量管理领域的成功经验，是与国际惯例接轨，当代先进的、科学实用的质量管理体系。
The ISO quality management system in the contemporary world is the quality management in the field of successful experience, is in line with the international practice, advanced, scientific and practical quality management system.
迁安市政府办公室一直认真研究学习相关制度，建立完善行政管理与之配套的文秘运作体系。
Qian'an city hall office has been seriously study relevant system, establish and improve the administrative management with the support of secretary operation system.
于2006年8月正式导入ISO9000质量管理体系认证，经过一年多的试运行，办公室工作人员通过不断理解和掌握质量管理体系文件和相关法律法规的具体规定和要求，熟悉了工作流程，规范了工作行为，初步形成了“办事高效、运转协调、管理科学、行为规范”的管理体系。
In 2006 August formally to import ISO9000 quality management system certification, after more than a year of trial operation, office staff through continuous understanding and grasp of the quality management system documentation and relevant laws and regulations of the specific provisions and requirements, familiar with the work flow, normative job action, the initial formation of the" high efficiency, coordinated operation, management science, code of conduct" management system.
为此，认证公司进行了严格的验收，于2008年1月颁发了ISO9001：2000质量管理体系认证证书。目前，该市政府办公室ISO9000质量管理体系运行情况
Therefore, certification company carried out strict inspection, in 2008 January issued ISO9001: 2000 quality management system certification. At present, the city hall office ISO9000 quality management system operation
良好。
Good.
2006年以来，为转变作风，提高效率，适应新形势下对办公室工作提出的新要求。
Since 2006, as the change style, improve efficiency, adapt to the new situation of the office work in the new requirements.
该市政府办公室积极探索建立现代政府管理模式，建立符合“ISO9000”标准的与国际接轨的科学化、规范化、标准化的管理机制。加快政府从“管理型”向“服务型”转变，加快办公室从粗放型管理向精细化管理转变，加快工作人员从被动适应向主动高效的转变。在实施过程当中，该市政府办公室专门成立了ISO9000质量管理工作领导小组，动员办公室全体人员积极参与，严格规范编写程序，重视内审，严格按照程序操作，成立了审核小组，按照内审实施计划要求，内审员在审核前编制好相关的检查表。经过管评会评审结果，市政府办公室质量管理体系文件符合ISO9001：2000标准要求，适合政府办公室工作特点，具有可操作性，具备进行认证的基本条件。
The city hall office to actively explore the establishment of the modern government management mode, establish with "ISO9000" standards of international standards and the scientific, standardized, standardization of the management mechanism. Accelerate the government from " management" to" service" change, accelerate the office from extensive management to intensive management change, accelerate the staff from passive adaptation to active and efficient transformation. In the middle of the implementation process, the city hall office set up a special ISO9000 quality management work leading group office, mobilization of all staff to actively participate in, strictly regulate the internal audit program, pay attention to, operate strictly according to the program, established the audit team, according to audit the implementation of the program requirements, internal auditors in the audit work related to the examination table. After the tube on the evaluation result, city hall office documents of quality management system in accordance with ISO9001 : 2000 standard requirements, suitable for the characteristics of office work, have maneuverability, have the basic conditions for certification.
2007年11月份，顺利通过了认证公司现场认证验收。该制度的推行，在全国政府办公室系统尚属先进，进一步贯彻落实是当务之急，认真总结经验使之成为典型，还需各级领导的支持和社会监督，使之真正成为行政管理单位的一面旗帜。
2007 November, successfully passed the certification company site certification acceptance. The system carry out, in the government office system is advanced, carry out further fulfil is a pressing matter of the moment, sum up experience seriously to be typical, also need the support of leaders of all levels and social supervision, make it really become a banner of administrative units.