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借助ISO9001认证标准要求,创建高效的管理系统 发布时间: 2011-12-13 21:04 点击:

借助ISO9001认证标准要求,创建高效的管理系统
With the help of ISO9001 certification standards, establish efficient management system
对于一个企业来讲拥有一套行之有效的运作管理系统是十分重要的。它是在当今激烈的市场竞争中,能够赢得市场,得以生存的一个重要的筹码。可是,当前的企业领导者们(特别是中小企业的领导者们)面对激烈的市场竞争,在企业的生存压力不断增大情况下,往往把更多的精力投放在市场经营、技术创新等层面上。在对企业的管理上投入的不多。这些企业的共同特点是内部的管理较为混乱,在技术设计、质量标准、甚至管理制度等方面都较为粗糙,甚者根本没有。虽然,一线作业人员的工作投入较大,但工作效率较低,产品质量也不稳定。这样,反过来企业的经营人员辛辛苦苦打下的市场,技术人员殚尽竭力创造思维,都没有形成一个良好的回报,企业进入了一个高投入低产出的恶性循环之中,企业的生存也变得更加艰难了。
For an enterprise with a set of effective management system is very important. It is in today's fierce competition in the market, to win the market, the survival of an important bargaining chip. However, the current business leaders ( especially the small and medium-sized enterprise leaders ) in the face of fierce market competition, the enterprise survival pressure increasing cases, tend to focus more on the operating in the market, such as technical innovation level. In the management of enterprises invested much. These enterprises are common features of internal management more confusion, technical design, quality standards, or even management system are relatively rough, even No. Although, the frontline operational staff work into a larger, but the work efficiency is low, product quality is not stable. This, in turn business staff work laboriously hits market, technical personnel is try to create thinking, has not formed a good return, enterprises have entered a high input and low output of the vicious spiral, the survival of enterprises is becoming more and more difficult.
面对这些问题,企业的管理者们往往希望在管理上能够找到一个“一招制敌”的良方捷径,并通过这个方法把企业内部管理上存在的的问题通通的解决掉。但是,许久以来,这些企业的领导者们,却怎么也找不到这样的一个捷径。为什么呢?这是因为企业运作管理是一个系统的工程,必须建立在一个科学的、行之有效的企业运作管理系统上,才有可能得以解决。
Face these problems, managers often look to manage to find a" NRK" for the shortcut, and through this method the enterprise internal management problems that exist all out. However, for a long time, the enterprise leaders, but how also can not find such a shortcut. Why? This is because the enterprise operation management is a systems engineering, must be based on a scientific, effective business management system, can be solved.
那么,怎么样建立这个系统呢?现在面对这个问题更多的企业领导者们开始尝试着借鉴和采用目前在世界范围内十分盛行的ISO9000质量管理体系标准来建立这个样的一个系统,以提升企业自身的管理水平。
Then, how to establish this system? Now faced with the problem of more business leaders began to try to draw lessons from and uses the present in the world the very popular ISO9000 quality management system standards to build this kind of a system, to enhance the management level of enterprises.
当前随着全球经济一体化的不断深入,国内市场与国际市场接轨已经不可逆转。顾客已在过去满足于产品使用性的基础上,对产品的耐用性、可靠性、美观性和经济性提出了更高的要求。即从过去注重产品或服务的结果,以转变为现在更注重产品或服务的过程。而ISO9000标准恰恰是为以顾客为关注的焦点建立过程管理体系的一个通用的质量标准。正是由于ISO9000标准适应了企业对市场的需要,提高了企业的管理绩效,从而在思想和方法上拉近了企业与市场的距离。因此,贯彻ISO9000标准不仅更容易在世界范围内得到市场和顾客的认同,实际上也是企业对市场可持续适应的一个重要的基础工作。
Along with the development of global economic integration, the domestic market and international market conform is irreversible. The customer has in the past to meet the product on the basis of product, reliability, durability, aesthetics and economy put forward higher requirements. From the past to the product or service, to change now pay more attention to product or service process. ISO9000 standard is to take the customer as the focus of attention during the establishment of management system of a generic quality standard. It is because the ISO9000 standard to the enterprise to the needs of the market, improve the management of the enterprise performance, thus in the ideas and methods of the enterprises and the market close distance. Therefore, the implementation of ISO9000 standard not only more easily in the world within the market and customer recognition, but also for enterprises to sustainable adaptation is an important foundation work.
当然,任何事物的存在都有其特定的环境,一个管理系统的建立也同样需要自己的环境要求。为此要建立这样的管理系统,必须首先要坚持以八大质量管理原则为基础,以满足并超越顾客的需求为出发点,树立正确的管理思想观念。这是因为一个新管理系统的建立之初,一定会对过去管理系统形成巨大的冲击,而新管理系统建立的最大阻碍,就是来自于管理者原有的管理思想和管理习惯。这就必然需要我们的管理者,特别是最高管理者在管理思想、管理观念及管理行为上要作出重大的转变。