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ISO9001认证,怎样进行ISO9001管理评审 发布时间: 2011-10-22 15:55 点击:

ISO9001认证,怎样进行ISO9001管理评审
ISO9001 certification, how to carry out ISO9001 management review
ISO9001质量管理体系中,规定要定期进行管理评审。管理评审是对质量管理体系的适宜性、充分性、有效性和效率进行定期的、系统的评价。评审还包括对需要采取的措施进行评价。
In ISO9001 quality management system, provides regular management reviews. Management review of quality management system of the suitability, adequacy, effectiveness and efficiency are regular, systematic evaluation. Reviewers also includes measures that need to be taken for evaluation.
        在适宜性方面,应评审质量方针、目标、质量管理体系的各层次文件以及过程和活动的安排是否适合于市场竞争环境,是否适合企业的实际情况,是否具有可操作性。
In terms of appropriateness, shall review the quality policy, objectives, quality management system at all levels of the documents and process and activity of the arrangement is suitable for market competition environment, is suitable for the actual situation of the enterprise, have maneuverability.
        在充分性方面,应评审质量 管理体系是否覆盖了标准的全部要求,如有删减时是否有足够的根据,是否能确保具有持续满足顾客要求的能力。各过程和质 的影响是否都受到了有效控制。
In the full terms, shall review whether the quality management system covering all the requirements as the standard, all have sufficient basis, whether has the ability to continue to meet customer requirements. The process and quality influence whether have been effectively controlled.
        在有效性方面,应评审质量管理体系是否按文件规定有效地运行,是 否留有必要的证据,能否保证质量方针和质量目标的实现,能否持续地满足顾客的要求。
In the effectiveness of the quality management system, shall review whether the documents to operate effectively, is not a necessary evidence, can ensure the quality policy and quality objectives, will continue to meet customer requirements.
        在效率方面 ,质量管理体系是否有助于组织工作效率的提高,是否有相应的统计分析资料对此加以证实,随着效率的提高,成本是否降低。
In terms of efficiency, whether the quality management system contributes to the organization of work efficiency rise, whether the corresponding statistical analysis data to be confirmed, with the improvement of efficiency, cost is lower.
        管理评审在对以上方面作出评价的同时,还应决定质量管理体系、质量方针和质量目标是否需要更改。
Management review in the above aspects of evaluation at the same time, should also determine the quality management system, quality policy and quality objectives do not need to change.
        在管理评审前应作出充分准备,宜由有关职能部门提交专题 报告。这些管理评审的输入可包括:
In the management review should be made full preparations, advised by the relevant functional departments to submit reports. The input to management review may include:
        一、管理者代表对质量
One, to the quality management representative
        管理体系运行、质量方针、目标的实施等情况提出综合报告,对质量管理体系的动作作出初步评价,识别存在的主要问题并提出相应 的措施建议。
Management system, quality policy, objectives of the implementation situation of the comprehensive report submitted to the quality management system, the action to make a preliminary evaluation, identify the existing problems and put forward corresponding measures and suggestions.
        二、质量检验部门负责人提出产品质量状况分析报告,包括产品质量符合性与前一个周期的对比分析,当前仍然存在的不合格的主要问题、原因和对策建议。
Two, quality inspection departments responsible for making the product quality analysis report, including product quality and compliance with one cycle before the comparative analysis, the current is still unqualified main problems, reasons and countermeasures.
        三、质量管理部门负责人对顾客反馈、顾客满意度的评价、内部审核、纠正和预防措施、前次管理评审的跟踪措施实施情况以及质量管理体系更改情况提出报告和相应的改进建议。
Three, quality control departments for customer feedback, customer satisfaction degree evaluation, internal audit, corrective and preventive measures, the previous management review of tracking the implementation of measures and quality management system change case report and corresponding suggestions for improvement.
         四、其它有关报告
Four, other relevant reports
         针对质量管理体系运行的突出问题和可能引起质量管理体系发生变化的问题,根据最高管理者的要求,可由有关职能部门提出相应的报告,如质量管理部门关于完善质量管理体系的报告,采购部门关于供方状况的报告,财务部门关于质量成本的报告,营销部门关于市场情况的报告等。