ISO 9000 认证 与企业再造
ISO 9000 certification and enterprise reengineering
管理是一个精细的过程。企业管理水平的提升总是渐进式的，持续改善，最后形成质的飞跃。看待ISO9000质量管理体系也应如此。通过几年的运行，随着认识水平的提高、管理手段的进步，管理体系日趋成熟、完善。不能仅停留在规范化、程序化、文件化的阶段，而应借鉴ISO9000的理念、基本管理原则和指导思想来改造企业，提高企业素质。
Management is a delicate process. Enhance the management level of enterprises is a gradual, continuous improvement, and finally form a qualitative leap. Look at the ISO9000 quality management system should also be the case. Through several years of operation, with the raising of awareness level, management method, management systems mature, perfect. Not only remain in the standardization and procedure, documented, and should draw lessons from the concept of ISO9000, the basic management principles and guidelines to the transformation of enterprises, improve the quality of enterprise.
思想是行动的先导，首先要克服认识上的误区。ISO9000质量管理体系不仅是一套标准，更是一种管理思想，其中的一些管理原则和方法都可以被其它管理体系所借鉴。例如，建立目标、强调领导者的责任、强调职责权限的明确和资源的提供、持续改进要求、对文件资料的控制、过程方法、管理的系统方法等。应当将ISO9000看作是紧密围绕经营目标，即产品、质量、利润、产量、交货期及企业的经济效益、社会效益的综合管理模式，通过执行标准，改善流程，活化运作机能，落实“质量为本，精益求精，永不止步”的承诺，维持良好的经济效益，不断满足客户的需求，达到企业可持续发展的目的。
Thought is the guide of action, must first overcome misunderstanding. The ISO9000 quality management system is not only a set of standards, it is one kind of management thought, some of these management principles and methods can be used to other management system. For example, establishing goals, emphasize the responsibility of leaders, emphasize the rights and responsibilities clear and provide resources, continuous improvement requirements, the information on the document control, process method, system approach to management. Shall will ISO9000 as closely around the business objectives, product, quality, profit, production, delivery and the enterprise economic benefit, social benefit comprehensive management mode, through the implementation of standards, process improvement, activation operation function, implement the" quality-oriented, refine on, never stop " commitment, to maintain good economic benefit, we continue to meet customer demand, to achieve the purpose of enterprises sustainable development.
推行ISO9000要与组织创新结合起来。质量是企业的生命，质量管理体系处于组织的全部管理体系的中心地位，是一切管理活动的基础。同时，质量管理仅是企业管理活动的一部分。推行ISO9000体系要全面考察组织的全部管理体系，包括人力资源管理体系、财务管理体系、物流管理体系、营销管理体系、行政管理体系，乃至经营战略管理体系。使各管理体系间互相兼容、互相支持，形成一股合力，反过来又可促进质量管理体系有效性的提高。除了改进组织机能和优化流程，还要重视人力资源管理的作用，将不同特点的员工组合，分配到最合适的岗位上，形成最合理的人才群体结构及整体力量。
The implementation of ISO9000 and organization innovation. Quality is the life of enterprise, quality management system in the organization of the whole management system center, are all management activities of the foundation. At the same time, quality management is only part of the enterprise management activity. The implementation of ISO9000 system to review all organizational management system, including the system of human resource management, financial management, logistics management system, marketing management system, administrative system, management system and management strategy. The management system compatible with each other, support each other, form a resultant force, in turn, may promote the effectiveness of the quality management system to improve. In addition to improving organizational performance and to optimize the process, but also pay attention to the role of human resources management, the different characteristics of the employees, assigned to the appropriate position, form the most reasonable talent structure and overall strength.
推行ISO9000要与企业的质量文化建设结合起来。这是一个全员参与的过程，需要开展群众性的质量改进活动，形成持续改进机制，全体员工同心协力，将品质当作价值与尊严的起点，凝聚成“尽心、尽力、尽善、尽美”的共识精神，养成生产高质量产品的习惯，不断挑战自我，追求质量的顶峰，以卓越的品质赢得客户青睐。
The implementation of ISO9000 and the quality culture construction of enterprises combine. This is a full participation in the process, need to organize the masses to carry out quality improvement activities, forming a continuous improvement mechanism, all staff will unite in a concerted effort, quality as the starting point of value and dignity, condensed into" dedicated, hard, perfect, perfect" spirit of consensus, to develop the habit of manufacturing high quality products, and constantly challenge themselves, the pursuit of the top quality, superior quality to win customers.