ISO9000质量体系实效认证，如何提升生产管理者的素质？
ISO9000 quality system certification, how to improve the production quality of managers?
　　问题：我们公司是个正在快速发展的中型企业，很多管理人才都是从生产一线直接提升上来的。ISO9000质量体系实效认证，如何提升生产管理者的素质？ ；他们对管理缺乏经验，自身的素质比较低，没能调动员工的积极性以及员工的团队精神，请问应如何对他们进行培训？谢谢！
Problem: we are a fast development of medium-sized enterprises, a lot of management personnel are from the production line directly lifted up. ISO9000 quality system certification, how to improve the production quality of managers? ; they lack of experience on management, its quality is relatively low, failed to mobilize the enthusiasm of the staff and employees of the team spirit, will be how to train them? Thank you.
　　解答：ISO9000质量体系实效认证，如何提升生产管理者的素质？ ；要提高生产管理者的素质，首先要明白生产管理者素质的构成。管理者的素质可以分为：基本素质、专业技术素质和管理素质。
Answer: ISO9000 quality system certification, how to improve the production quality of managers? ; to improve the production quality of managers, we must first understand the production quality of managers. Managers' quality can be divided into: basic quality, professional quality and the quality of management.
　　ISO9000质量体系实效认证，如何提升生产管理者的素质？ ；基本素质包括：生产管理者要有道德伦理素质，有良好的职业道德和信誉等；有良好的心理人格素质，有宽广的胸怀、开放的心态、坚韧的毅力和意志力、个人的自我控制力；另外作为管理者，要有扎实的基础知识、完善的知识结构。
ISO9000 quality system certification, how to improve the production quality of managers? ; basic quality include: production managers should have moral quality, have good occupation morals and reputation; have good psychological personality, broad mind, an open mind, the perseverance and willpower, individual self-control; also as a manager, should have a solid foundation of knowledge, the perfect knowledge structure.
　　专业技术素质：作为生产管理者，应该对生产工艺、工作流程非常熟悉，知道哪些动作或工序对生产质量或效率产生什么影响。
Professional and technical quality: as a production manager, should be on the production process, work processes are very familiar, know what action or process of production quality and efficiency to produce what effect.
　　管理素质：作为管理者，必须熟悉管理的计划、组织、协调、控制等基础管理知识，市场营销、采购、研究开发、服务、生产、质量、财务、人力资源、信息化建设等业务管理知识，还要了解产业、行业知识。能熟练运用企业管理的计划、组织、领导、激励、沟通、创新、危急管理、合作团队等技能。
Quality of management: as a manager, must be familiar with the management plan, organize, coordinate, control and other basic management knowledge, marketing, procurement, research and development, production, service, quality, finance, human resources, such as construction of informatization of business management knowledge, but also understand the industry, industry knowledge. Proficiency in the use of enterprise management planning, organization, leadership, motivation, communication, innovation, risk management, team cooperation skill.
　　明白生产管理者素质要求后，需要做出生产管理人员素质现状调查，通过调查发现他们有哪些不足，需要补充什么，然后有针对性地培训。
Understand production manager quality requirements, needs to make the production management personnel quality present situation investigation, through the survey found they have what inadequacy, what is the need to add, and then targeted training.
　　ISO9000质量体系实效认证，如何提升生产管理者的素质？ ；培训的方法有：
ISO9000 quality system certification, how to improve the production quality of managers? ; training methods:
（1）工作培训。企业为了提高管理者的能力，有意识、有计划地对管理者在工作安排方面进行特别处理。比如通过岗位轮流，了解其他部门的运作，拓宽视野；通过较高职务的代理方式，提高其处理问题的思维高度；安排特殊性的工作，提高处理特殊事务的能力。在工作中提升是提高企业管理者实践能力的有效途径。
( 1) the job training. Enterprises in order to improve the ability of managers, conscious, in a planned way to managers in the work of the special treatment. For example, through their turns, the understanding of other departments in the operation, to expand the field of vision; through high duty agent, improves the treatment problem of thinking highly; arrange the special nature of the work, improve the processing of special affairs ability. In the work of ascension is to improve enterprise management practice the ability.
（2）外部培训。将管理者送入较长期的教育培训机构，接受比较系统的学习和训练。这种培训方式的优点在于系统化、规范化。特别适合提高企业管理者的理论修养。
( 2) external training. The managers into a long-term education and training institutions, accept systematic learning and training. This kind of training method has the advantages of systematization, standardization. Particularly suitable for improving enterprise management theory training.
（3）内部培训。由企业组织的较短期的、专题性的培训，要求企业管理者参加，提高某一方面的能力和技巧。短期培训针对性非常强，是及时"充电"的有效方法。这种培训一般由企业内部更高层的管理者来讲授。
( 3) internal training. Organize by the enterprise is short-term, special training, require managers to participate, improve certain aspects of the ability and skills. Short term training are very specific, timely" charging " effective method. This training is generally composed of internal more senior managers to teach.
（4）企业管理者自我修养。企业的培训教育不是万能的，基本素质、基本业务等方面的学习和提升大都得依靠自己。企业管理者在提高个人素质方面，也必须从修身开始，从做人开始，不断加强道德方面、业务方面的修养，树立终生学习的观点，不断提高自身素质。
( 4) business management person self cultivation. Enterprise training education is not a panacea, basic quality, basic business aspects to enhance learning and mostly have to rely on their own. Enterprise management in improving personal qualities, also must from slim began, from man, constantly strengthen moral aspects, business culture, establishing lifelong learning perspective, constantly improve their own quality.
　　从生产现场提升的管理人员大多擅长专业技术，而缺乏管理知识和技巧，所以应该对他们加强管理知识和技巧的培训，特别培训他们的沟通能力、影响别人和驾驭环境的能力、心理学的知识，这些可以通过外部培训和内部集中培训来提升其系统的管理基础知识，通过在岗锻炼和自身的努力来提升其运用管理技巧的能力。
From the production site promotion management staff are professional technical, and lack of management knowledge and skills, so they should be to strengthen management knowledge and skills training, special training their ability to communicate, interact with others and manage environmental capacity, knowledge of psychology, these can be through external training and internal training to improve the system basic management knowledge, through on-the-job training and their own efforts to improve their management skills.
　　总之，管理人员的素质不是一蹴而就的，需要运用多种方法，经过其他管理者和生产管理者自身共同努力，经过长期的培养和学习，才能有大的提高。ISO9000质量体系实效认证，如何提升生产管理者的素质？
In short, the quality of personnel management not accomplish at one stroke, need to use a variety of methods, after other managers and production management of their own efforts, through long-term training and learning, can have big rise. ISO9000 quality system certification, how to improve the production quality of managers?