ISO9000认证导入的一般过程和模式
ISO9000 authentication into the general process and pattern
咨询培训
Consulting and training
编写文件
Write file
试运行
Trial run
内审和外审
Internal and external audit
获取质量认证证书
Access to quality certification
持续改进
Continuous improvement
1．准备阶段
1 stage
　　1.1 诊断:了解企业现状,确认企业管理优势，找出薄弱环节,与ISO9000系列国际标准要求之间的差距，向企业提交诊断报告。
In 1.1 the diagnosis: understanding of the status quo, confirm enterprise management advantages, find out the weak links, and ISO9000 series of international standards in the gap between the enterprise, to submit diagnosis report.
1.2 工作计划:指导企业起草认证工作计划，双方确认后，严格按计划执行。在此基础上，再做咨询计划、认证计划。
1.2 work plan : a guide for enterprise to draft certification program, both sides confirmed, strictly according to plan. On this basis, further consultation program, certification program.
　　1.3 组织机构的设置:辅助企业设置专门负责认证工作的组织机构。
1.3 organization: auxiliary enterprises set up responsible for certification organizations.
　　1.4 ISO9000标准的培训。
1.4 ISO9000 standard training.
　　1.5 为企业做整体管理框架设计,设定质量管理目标。
1.5 to do the overall business management framework design, set the objective of quality management.
　　2．体系设计阶段
2 system design phase
　　2.1 文件编写培训。
2.1 documentation training.
　　2.2 帮助企业确定体系文件的结构。
2.2 help companies determine system file structure.
　　2.3 指导企业文件的编写或根据企业的要求而定。
The 2.3 guide enterprise document preparation or in accordance with the requirements of enterprises and.
　　3. 体系运行阶段
3 phase system
　　3.1 讨论:督导受咨询方讨论体系文件。
3.1 discussion: supervision by consulting some system files.
　　3.2 培训:文件编写人员对使用该文件的人员进行培训。
3.2: Documentation Training staff on the use of the file personnel training.
　　3.3 文件审核:对所编写的体系文件进行审核。
3.3 document audit: to write documents for examination system.
　　3.4 内审培训:参照英国培训教材、结合中国内审培训教材进行。
3.4 internal auditor training: with reference to the British training materials, combined with Chinese internal training materials.
　　3.5 现场督导:有关专家到现场指导体系运行。
3.5: on-site supervision of experts to the scene to guide the operation of the system.
　　4. 内审阶段
4 stage audit
　　4.1 第一次内审:以咨询人员为主，企业人员为辅， 内审时间一般比认证时间多。
In 4.1 the first internal audit: to advisory staff, supplemented by the enterprise personnel, internal audit time than the certification time.
　　4.2 第二次内审:根据第一次内审情况及认证所需时间，确定第二次内审时间 ,由企业人员为主，咨询人员为辅。
4.2: second internal audit internal audit and certification according to the first time, to determine the second internal audit time, by the enterprise staff, supplemented by the Advisory staff.
　　4.3 第二次内审完，根据情况确定是否需要增加第三次内审。
4.3 second internal audit, to determine whether need to add third internal audit.
　　5．体系完善阶段
5 phase system
　　与企业一起做管理评审，并做一次预审，根据体系运行情况，建议企业提出认证申请时间。
Along with the enterprise management review, and make a preliminary hearing, according to the system, put forward suggestions enterprise certification application time.
　　6．认证后
6 certification
针对审核中提出的问题与企业一起纠正不符合项和进一步的质量管理目标。
Aiming at the problems put forward during the review and enterprise along with correction of nonconformities and further quality management objectives.
　　7．调查问卷
The 7 questionnaire
为掌握咨询人员的工作和进一步改善，请客户填写咨询意见调查表。
In order to grasp the advisory staff work and further improve, please fill in the advisory opinion questionnaire.