关于申请ISO9000认证的几个问题

On the application of ISO9000 certification problems

我国不少组织基础薄、管理水平和员工素质不高，尤其许多组织的领导质量意识淡薄、短期行为使他们追求速度、产值、无心下功夫抓质量;有的组织明知产品有问题仍然发货,一些中小及乡镇组织雇佣合同工不培训考核,产品质量根本无从保证。近年来组织质量管理滑坡给“ISO9000”的宣传贯彻、认证带来不小困难,同时也说明该项工作的必要和紧迫性。

Many of our organization based on thin, the level of management and staff quality is not high, especially many organizational leadership quality consciousness, the short-term behavior that they pursue speed, production value, no efforts to grasp the quality; others knowing the product in question is still shipped, some small and township organization employment contracts without training, product quality is not at all guarantee. In recent years the organization's quality management landslide to" ISO9000 " conduct propaganda carries out certification, bring not little difficulty, and the work of the necessity and urgency.

    组织在申请认证之前先要进行“ISO9000”的贯标工作。如果组织质管水平不高或缺乏一定数经过培训的内部审核人员,就须外聘一家认证咨询机构进行技术咨询。咨询机构的工作程序包括体系诊断、体系设计、人员培训、文件编写与实施、体系运行与审核、预审核几大步骤。组织贯标完成后，要进行质量体系试运行，经试运行满足符合性、有效性后可提出认证申请。

Organization in the certification before the first" ISO9000" mark of be linked together to work. If the organization quality management level is not high or lack of a certain number of trained internal audit personnel, must hire a certification advisory body for technical advice. Advisory body of work procedure including system, system design, staff training, documentation and implementation, system operation and audit, the audit several steps. Organization of mark of be linked together is completed, to carry out quality system trial operation, the operation to meet compliance, efficacy can submit applications for certification.

    如果说咨询机构是“教练”,那么认证机构便是“考官”。后者根据ISO9000系列标准的各项要求，独立、公正的对申请组织的质量体系进行全方位评价。咨询与认证机构各司其职,不得联手、串通;组织可自愿选择那些确经中国质量体系认证机构国家认可委员会（CNARC）认可的认证机构认证,这样的认证结果方才有效。

If the advisory body is" coach", then the authentication mechanism is" the examiner". The latter according to ISO9000 series of standards, independent, unbiased for the organization's quality system comprehensive evaluation. Consulting and certification bodies shall be jointly, each doing his own job, collusion; tissue can freely choose those the China National Accreditation Committee for quality system certification body ( CNARC ) accredited certification body certification, this authentication result valid until.

    认证申请组织向其自愿选择的某个体系认证机构提出申请，按机构要求提交申请文件，包括组织质量手册等。组织并应按质量手册运行至少三个月后经内审合格,体系认证机构根据组织提交的申请文件，决定是否受理申请，并通知组织。按惯例，机构不能无故拒绝组织的申请。

Application for certification organizations to voluntarily choose a system certification agencies to apply, submit the application documents according to requirements of institutions, including the organization of a quality manual. Organization and should according to the quality manual operation for at least three months after the internal audit standards, certification bodies according to the organization to submit the application documents, decide whether or not to accept the application and notify the organization. By convention, mechanism not unreasonably refused to organize application.

    从大的方面讲,ISO9000和TQC都属于质量管理要求,有相通之处,但又不属于同一体系。“ISO9000”在制订过程中曾借鉴和吸纳了许多国家的先进管理经验,其中也包括日本的“TQC”.不过,“ISO9000”是在这些经验的基础上进行了高度综合的提炼,用更概括、更统一、更通用的语言对之重新规范和界定后创制出的一套全新体系。应该说,“ISO9000”实际上是对“TQC”的进一步标准化，这从更层次上包容和涵盖了“TQC”的内容。

From the side, ISO9000 and TQC are quality management requirements, there are similarities, but do not belong to the same system. " ISO9000" in the process of setting used to absorb and learn from the advanced management experience of many countries, including Japan's" TQC." however," ISO9000" is the way in which these experiences on the basis of the highly integrated refining, more general, more united, more general language of the new standard and definition after the creation of a new set of system. Should say," ISO9000" is actually" TQC" on the further standardization, this from a level of inclusion and covers the content of" TQC".