GB/T 50430-2007质量管理标准：13  质量信息和质量管理改进

GB / T 50430-2007 quality management standard: 13 quality information and quality management improvement

13.1  一般规定

13.1 general provisions

13.1.1    施工企业应采用信息管理技术，通过质量信息资源的开发和利用，提高质量管理水平。

13.1.1 construction enterprise should adopt information management technology, through the quality of information resources development and utilization, improve the quality management level.

13.1.2    施工企业应建立并实施质量信息管理和质量管理改进制度，通过对质量信息的收集和分析，确定改进的目标，制定并实施质量改进措施。

13.1.2 construction enterprise shall establish and implement quality information management and improve quality management system, the quality of information collection and analysis, identify the improvement objectives, develop and implement quality improvement measures.

13.1.3    施工企业应明确各层次、各岗位的质量信息字处理和质量管理改进职责。

13.1.3 construction enterprise should make clear each level, each post quality information in word processing and improve quality management responsibilities.

13.1.4    施工企业的质量管理改进活动应包括：质量方针和目标的管理、信息分析、质量管理体系评价、纠正与预防措施等。

13.1.4 construction enterprise quality management improvement activities should include: the quality policy and objectives of management, information analysis, evaluation of a quality management system, corrective and preventive measures.

13.2  质量信息的收集、传递、分析与利用

13.2 quality information collection, transmission, analysis and use

13.2.1    施工企业应明确为正确评价质量管理水平所需收集的信息及其来源、渠道、方法和职责。收集的信息应包括：

13.2.1 construction enterprise should be the correct evaluation of the level of quality management for collecting information and its sources, channels, methods and functions. Information gathered should include:

1        法律、法规、标准规范和规章制度等；

The 1 laws, regulations, standards and regulations;

2        工程建设有关方对施工企业的工程质量和质量管理水平的评价；

2 construction of construction enterprise project quality and quality management level evaluation;

3        各管理层次工程质量管理情况及工程质量的检查结果；

3 levels of management engineering quality management and engineering quality inspection results;

4        施工企业质量管理监督检查结果；

The 4 construction company quality management supervision and inspection results;

5        同行业其他施工企业的经验教训；

5 other industries with the lessons of construction enterprises;

6        市场需求；

6 market demand;

7        质量回访和服务信息。

7 quality pay a return visit and service information.

13.2.2    施工企业应总结项目质量管理策划结果的情况，并将其作为质量分析和改进的信息予以保存和利用。

13.2.2 construction enterprise should summarize the results of the project quality management plan, which will serve as the quality analysis and improvement of information for preservation and utilization.

13.2.3    施工企业保管理层次应按规定对质量信息进行分析，判断质量管理状况和质量目标实现的程度，识别需要改进的领域和机会，并采取改进措施。施工企业在分析过程中，应使用有效的分析方法。分析结果应包括：

13.2.3 construction enterprise security management level should be in accordance with the regulations of quality information for analysis, judgement of the quality management status and quality goals, to identify areas in need of improvement and opportunities, and take improvement measures. Construction enterprises in the analysis process, should use effective analysis method. Results of the analysis should include:

1        工程建设有关方对施工企业的工程质量、质量管理水平的满意程度；

1 construction of construction enterprise project quality, the quality management level of satisfaction degree;

2        施工和服务质量达到要求的程度；

2 construction and service quality to meet the requirements of the degree;

3        工程质量水平、质量管理水平、发展趋势以及改进的机会；

3 engineering quality level, the level of quality management, development trends and opportunities for improvement;

4        与供应方、分包方合作的评价。

4 and the supplier, subcontract cooperation evaluation.

13.2.4    施工企业最高管理者应按照规定的周期，分析质量管理体系运行的状况，提出改进目标和要求。质量管理体系的评价包括：