当前位置: 网站首页 > 认证认可新闻 >
ISO质量认证,推行产品认证和体系认证显示出了较大优势,收益显 发布时间: 2012-07-01 15:46 点击:

ISO质量认证,推行产品认证体系认证显示出了较大优势,收益显著
The ISO quality certification, the implementation of product certification and accreditation system shows a greater advantage, gain remarkable
据统计,自我国大力推行产品认证体系认证制度以来,全国评审合格并颁发产品安全认证证书 10 万多份,涉及企业达 8 万多家,覆盖 40 多个国家和地区,并向 8 万多家企业颁发了质量管理体系认证证书。从获证企业的反馈信息可以看到:在提高管理水平、保证产品质量、降低废品率、增强市场竞争力、提高企业信誉和知名度,扩大出口等方面,认证显示出了较大优势,收益显著。归纳起来有以下几个方面:
According to statistics, in China to vigorously promote the product certification and accreditation system since the system, and awarded the National Jury of qualified product safety certification of more than 10copies, involving enterprises amounted to 8thousand, covering more than 40 countries and regions, and to more than 8companies issued a quality management system certification. From the enterprise feedback information can be seen : in order to improve the management level, ensure the quality of products, reduce the reject rate, enhance market competitiveness, enhance corporate reputation and visibility, expand export and so on, certification shows a greater advantage, gain remarkable. Baconian rise have the following several aspects:
    1. 全员参与,人人有责。专家把现代质量管理比做“木桶效应”。木桶的储水量同每一根木条有关,缺一不可;而质量管理同木桶一样,产品质量的好坏同影响质量的各个环节有关,生产环节一环扣一环,紧密相联。一步不到位,都会影响到产品的最终质量等级。因此,体系认证产品认证制度的建立有利于:
1full participation, is everyone's responsibility. Experts put the modern quality management is" cask effect". The bucket of water storage with every piece of wood, are indispensable; and the quality management with the cask, the quality of the product quality and influence the quality of each link, production links of a chain, closely connected. One step does not reach the designated position, will affect the final quality of the product level. Therefore, system certification and product certification system is conducive to the establishment of:
    a) 通过全员培训,提高员工素质;鼓舞士气,增强工作积极性;人人参与,增强内部团结和凝聚力。因为在建立和实施产品和体系认证过程中有大量的工作及问题需要解决,因此必须要有一个强有力的领导机构、一个强有力的骨干工作队伍和具有较高质量意识的员工的共同配合,才能有效、有条不紊地完成各项工作。例如体系文件的编写工作,工作量大,并且涉及到与体系有关的各个部门,因此只有集思广益,发动集体的智慧,才能较快地、较好地完成编写工作。在贯标过程中,通过对标准的宣贯、体系文件编写人员的培训和对全体员工进行普及培训的方式,强化质量意识,使职工既要认识质量的重要性,又要认识到产品的质量同每一个人有关,要求全员参与、人人有责。各部门、各级员工必须充分配合,团结协作,发挥整体作战精神,才能有效地建立并保持体系的正常运行,可以说整个体系的建立和保持饱含了企业全体员工的心血和智慧,是全体员工日夜辛劳结出的硕果。
A ) through staff training, improve staff quality; morale, enhance working enthusiasm; everyone involved, to enhance the internal cohesion and unity. Because in the establishment and implementation of products and system certification process has a lot of work and problems need to be solved, so you must have a strong leadership, a strong backbone of team and has a high quality employee who cooperate jointly, to be effective, orderly ground to finish each job. For example the system document compilation work, heavy workload, and relates to a system related departments, therefore only benefit by mutual discussion, mobilize the collective wisdom, can quickly, better land completed. In the process of bid of be linked together, based on the standards implementation, system documentation and training for the staff to the entire staff of the popular training way, strengthen the sense of quality, so that workers should know the importance of quality, but also realize the quality of the product with the relevant requirements of each individual, complete member participate in, is everyone's responsibility. Department, employees at all levels must fully fit, solidarity and cooperation, to play the overall fighting spirit, in order to effectively build and maintain the system normal operation, it can be said that the entire system is established and maintained with all the staff 's efforts and wisdom, are all employees work hard day and night of the fruit.
    b) 锻炼管理队伍。通过实施产品和体系认证,使一代企业管理人才在认证过程及认证后的管理工作中学会运用国际先进的企业管理方法,不但对当前的管理工作,也对今后的发展培养了业务骨干,为企业的更大发展奠定了人才基础。
B ) exercise management team. Through the implementation of products and system certification, enable the generation of enterprise management personnel in the authentication process and after the certification of management work to learn the use of international advanced management methods, not only on the current management work, but also for the future development of training the backbone of business, for the greater development of enterprises laid the foundation for talent.
    2. 文件化的特点,通过文件控制进行有效管理。
The characteristics of2files, file control through effective management.
    一般企业在接受认证前都有指导工作的程序,但由于缺乏可行性、适用性、系统性,不能有效地指导工作,致使工作杂乱无章,低质低效,缺乏系统、完整、规范的工作标准和文件的有效管理,过期文件、失效文件滞留现场,随意性、口头性指令过多,导致工作接口及职责不明确。从体系文件的编写开始就注意文件的可操作性、系统性、科学性;通过文件控制程序,有效地保证了各部门的有效性;定期修改手册,确保了体系文件的适用性;做好记录,以便验证体系运行是否有效。
The general enterprises in the acceptance of certification are to guide the work of the program, but due to the lack of feasibility, applicability, systemic, can effectively guide the work, so that the work be, low quality and low efficiency, lack of systematic, integrity, standardize the work standards and documents management, expired files, failure to document retention site, random oral instructions, excessive, cause work interface and responsibilities are not clear. From the system document compilation started to document the operation, systemic, scientific sex; through the file control program, effectively ensure the departments of validity; periodically revised handbook, to ensure that the system applicability of documents; record, in order to verify the system operation is not valid.
    a) 分清职责和权限,提高管理水平及效率。一般管理体系存在缺陷,主要表现在职责和权限划分不清、纵横两个方向联系受阻,使原有的机构设置受阻,在管理中出现“管理死角”、“扯皮现象”,工作行为不规范,生产过程中出现质量事故、废品率高等。通过建立质量体系,详细而明确地规定各个部门、各个岗位职责及权力,以及相关接口处的职责,并且建立健全了可操作的质量工作程序及作业指导书,有了贯穿于各个层次的产品质量保证链,既改善了活动本身的运行质量,又改善了部门之间的协调,减少不同部门重复工序的发生,增强各部门之间的沟通,大大提高了各部门内部与外部之间的运作清晰度及对问题做出反应的速度,从而提高了运作效率,降低了质量成本。
A ) clarify the duties and authority, raise the level of management and efficiency. The general management system deficiencies, main show is on duty and authority is not clear, vertical and horizontal two directions contact is blocked, so that the original setup is blocked, in management of" management," dead " dispute over trifles phenomenon", operating behavior was not standardized, production process quality accident, scrap rate higher. Through the establishment of quality system, detailed and clearly defined each each branches, duties and powers, as well as related interface functions, and establish and improve the operational quality procedures and work instructions, have throughout the various levels of product quality assurance chain, which improves the activity itself operating quality, and improve the coordination between departments, reduction in different departments and repeat process occurs, enhance the communication between the various departments, greatly improving the departments between interior and exterior operation definition and to respond to questions from the speed, and improve the operational efficiency, reduce the cost of quality.
    b) 提高现场管理水平。生产现场是各项管理工作交叉点,因此现场管理一直是管理工作的重点和难点。建立健全质量体系后,质量管理的各项工作,分别归属于一定的要素,而每个要素由相应部门负责,并通过统一的标识,使现场管理的脉络清晰、责任明确,便于考核,大大提高了整个生产状况的透明度。
B ) raise the management level. Production site is the management point of intersection, so the scene management is always the emphasis and difficulty of management work. The establishment of a sound quality system, quality management, respectively belong to certain elements, and each element by the corresponding departments, and through a unified logo, make the site management thought clear, responsibility is clear, convenient examination, greatly improves the production status of transparency.
    3. “事前预防”而非“事后检验”。通过预防不合格现象的发生,能够:
3" prevention" instead of" post hoc test". Through the prevention of unqualified phenomenon, can be:
    有效地保证产品质量。由于产品和体系认证要求不仅仅局限依赖产品的最终质量检验来控制,而是通过涉及到影响产品质量的各个过程控制,包括设计开发、材料采购、工艺策划、生产制造、检验试验、包装贮存、销售运输、安装服务等各个环节进行整体控制。因此企业获得了产品和体系认证证书 , 那就意味着其生产的产品已经通过了国家认可的实验室按照某个标准进行的检测 , 其生产厂的质量体系也经过认证机构的严格审核 , 能够保证持续地生产符合标准的产品。
Effectively to guarantee the product quality. As the products and system certification requirements not only depend on the final product quality inspection to control, but through the related to the effects of the quality of products of various process control, including design and development, materials procurement, process planning, manufacturing, testing, packaging and storage, transportation, sale and installation services of all aspects of the overall control. Therefore the enterprise has obtained the products and system certification, it means that its products have passed the national accredited laboratory according to a standard testing, the production of quality system certification bodies are after strict examine and verify, to guarantee continuous production in accordance with the standards of the products.
    b) 提高生产率。通过执行标准、把质量责任从质量控制人员转到生产人员,激发了生产人员的积极性与创造性。他们都清楚地知道自己应该做什么、怎么做,生产的条理性得到加强,设备故障减少、利用率提高,生产事故减少、生产率明显提高。
B ) to improve productivity. Through the implementation of standards, the quality of responsibility from quality control personnel to the production staff, stimulated the production staff 's enthusiasm and the creativity. They know what they should do, how to do, the production order was strengthened, equipment failures are reduced, to improve the utilization rate, reduce production accidents, productivity.
    c) 提高产品合格率,降低生产成本。现代质量管理的一个重要原则,是要以最佳的质量成本,生产满足用户要求或符合规定的质量要求的产品。所以一个好的产品,应该是成本与质量达到最佳平衡的体现。“预防为主”的精神从始至终贯穿在体系中,所以能够大大降低生产成本。通过培训,提高企业员工的整体素质,加强职工的“质量意识”、“用户意识”、“一次成功”、“不合格品不进入下一道工序”这样的要领能够并已经被认证企业的员工普遍接受,就保证了建立的操作体系能有效运行,从而使废品和返工率大大减少,生产成本大大降低。
C ) improves the qualification rate of products, reduce the production cost. Modern quality management is an important principle, is to take the best quality cost, production to meet user requirements and in accordance with the requirements of the quality of products. So a good product, should be the cost and quality to achieve the best balance of embodiment. " Prevention first" spirit throughout throughout the system, so it can greatly reduce the cost of production. Through training, improve the overall quality of employees, and strengthening the staff of" quality awareness"," user awareness"," successful"," unqualified products not to enter the next process" in this way can and have been certified enterprises employees generally accepted, will ensure that the operating system can effectively build operation, so that the scrap and rework rate is greatly reduced, the production cost is greatly reduced.
    4. 持续稳定地改进产品质量。
The 4continued to steadily improve product quality.
    通过对所建体系不断地进行符合性、适应性及有效性的判断与证实,进行纠正预防措施的实施和验证,及时发现体系运行中存在的问题,保证所有的不符合项和质量问题能得以快速有效地纠正。内部审核能够不断检验质量体系文件的先进性、适应性,并加以纠正。通过企业总经理亲自组织和主持管理评审活动,评价企业的质量方针目标的适宜性和质量体系的有效性。简而言之,首先预防问题发生,万一出现问题时,采取立即步骤去改正这些问题,并确保不再发生。此外认证机构定期对企业进行监督审核,更好地保证了产品质量能够保持稳定、有效并得以不断改进,循环上升。
Based on the system constantly for compliance, adaptability and validity of judgment and confirmed, corrective and preventive measures for the implementation and verification of timely detection system, existing problems in operation, to ensure that all nonconformities and the quality problems can be quickly corrected. Internal audit can continuously test file of system of quality of advanced sex, adaptability, and correct. Through the enterprise general manager personally organizes and presides over the management review activities, evaluation of the enterprise's quality policy target of the suitability and effectiveness of the quality system. In short, the first issue of prevention, if problems arise, take immediate steps to correct these problems, and to ensure that no longer occur. In addition the certification institutions on a regular basis enterprises supervision and audit, to better ensure product quality to maintain a stable, effective and continuous improvement, circulation rose.
    5. 减少客户的投诉,留住老客户,吸引新客户。
5 reduction of complaints from customers, retain old customers, attract new customers.
    获得产品和体系认证有助于减少客户的投诉,留住老客户,吸引新客户。有效地防止类似的投诉再次发生,迅速圆满地解决投诉,增强了企业信誉,挽留现有客户,并通过现有客户的口头宣传,吸引新的客户。一旦客户提出索赔,产品标识和可追溯性及质量记录,在许多情况下也可以作为对有问题货物的索赔的辩护。
Access to products and system certification helps to reduce complaints from customers, retain old customers, attract new customers. To effectively prevent the recurrence of similar complaints, quickly dealt with complaints, enhanced company reputation, retain existing customers, and through the existing customer verbal propaganda, attract new customers. Once the customer claims, product identification and traceability and quality records, and in many cases can also be used as a problem on the claim for compensation.
    6. 增加产品附加值。
6increase added value of product.
    获得产品认证和体系认证证书,加贴产品认证标志,就意味着该企业能够持续稳定的生产被国家级认证机构认证为安全的、符合国家相应的质量标准的产品,这无疑会增加产品的附价值,增强消费者和需方对该产品的信心,提高企业的形象,有助于产品的销售,给企业带来更大的经济效益。
Product certification and certification, add product certification mark, means that the enterprises can be sustained and steady production by national certification body certified as safe, in line with the corresponding national quality standard products, which would increase the additional value of product, enhance consumer confidence and consumer of the product, improve the image of the enterprise, can help to sell products, give an enterprise to bring greater economic benefits.
    7. 提高企业知名度,增强企业信誉和竞争力,为企业扩大出口提供了有利的条件。
7improve business visibility, enhance corporate reputation and competitiveness, for enterprises to expand exports provided favorable conditions.
    许多政府部门、需方采购招标时或保险机构受理产品保险时,把制造商是否具备产品认证证书和体系认证证书作为购买产品的先决条件。他们认为,企业进行产品和体系认证是企业对质量的投入,是企业能按买方的要求提供高质量的产品和服务的能力和实力的保证。购买获得产品和体系认证的产品可以减少购货的风险,降低自己的质量控制成本,可以向用户表明自己保证货物品质的诚意,有利于促销。因此企业一旦获得产品和体系认证证书,就在国内外市场上树立了良好的形象,取得了产品走向世界的“通行证”,成为企业进入国际市场的有效手段,为拓展企业的境外业务提供了有利的条件。
Many government departments, demand-side bidding or insurance agencies to accept product insurance, to whether the manufacturer with product certification certificate and certification as a prerequisite for the purchase of products. They think, enterprise products and system certification of enterprises is the quality of input, is the enterprise according to the requirements of the buyer to provide high quality products and service ability and the strength of the guarantee. The purchase of products and system certification product can reduce the risk of purchase, to reduce their cost of quality control, to provide users show their sincerity to guarantee the quality of the goods, is conducive to the promotion. Therefore, once the enterprise products and system certification, in the domestic and foreign markets set a good image, to obtain the product to the world "pass", become the enterprises to enter the international market is an effective means for enterprises to expand overseas business, provide favorable conditions.
ISO质量认证,推行产品认证体系认证显示出了较大优势,收益显著
The ISO quality certification, the implementation of product certification and accreditation system shows a greater advantage, gain remarkable