TS16949汽车质量认证 吉利视频会议人性化 质量管理出新招
TS16949 car quality certification Geely video conferencing and humanistic quality management tactics
要说这“造车”的高科技早已经不是什么新鲜事了,不过关于车辆“质量管理”的高科技还真是车友们感兴趣的话题!小编从沈阳中汽北方吉利汽车4S店了解到,采取“面对面”的方式,通过“视频会议”解决吉利汽车的“质量管理”确实是卓有成效!
To say that this" war" high-tech already is nothing new, but on the vehicle to" quality management" of the high-tech is the friends interested in the topic! Small make up from Shenyang in the north of Geely Automobile 4S stores understand that, take" face to face", by" video meeting" to solve the Geely Automobile" quality management" is indeed a very fruitful!
很多车友可能还不清楚,这“视频会议”可怎么解决有关车辆质量管理的问题呢?原来,吉利汽车质量管理部门、制造生产部门、服务部门、服务站和用户代表五方以“面对面”的方式,进行了一次视频会议!通过视频会议各部门就“车辆使用过程中发现的质量问题”进行了反馈、解答、落实责任目标。
Many riders may be unclear, this" video conference" how can solve the vehicle quality management problem? Originally, Geely Automobile Quality Management Department, production department, service department, service station and a user on behalf of the five party to" face to face", had a video conference! Through video conference departments" vehicle quality problem found in" the feedback, answer, fulfil responsibility target.
吉利质量管理部门、制造生产部门、服务部门、服务站和用户代表五方
Geely quality management, manufacturing sector, service sector, service station and a user on behalf of the five party
以“面对面”的方式解决质量管理的问题。
" Face to face " way to solve the problem of quality management.
中汽北方吉利4S店的销售人员告诉小编:“由于这段时间吉利自由舰、吉利远景在店中的销量都很高,因此对于汽车质量监管的环节一定要层层把关。而这种“面对面”的管理形式,已成为吉利汽车质量控制的日常管理。像这样的会议,每月会定期举行,有问题时要即时举行。而关于“视频会议”的效果,不但可以将一些质量问题得到及时有效地解决,也为提升产品质量提供了更为清晰、有效的依据,使一些隐性的质量问题得到了快速、精确的解决。
In the north the Geely 4S store sales staff told story:" since this time the auspicious free ship, geely vision in the store 's sales are very high, so the automobile quality supervision link to cengcengbaguan. This " face to face" management style, has become the Geely Automobile Quality Control management. Meeting like this month, held on a regular basis, there are issues to be immediate holding. On the" video conference " effect, not only can some quality problems have been resolved timely and effectively, but also to enhance the quality of products provides more clear, effective basis, makes some recessive quality problem has been rapid, exact solution.
人性化的管理方式让车友们更加放心的购车。
Humanized management mode of make friends more assured purchase a car.
看到这样人性化的管理方式,相信车友们会更加放心的驾驶自己的爱车!其实,质量管理本就是一场持久战,关注车友们关心的问题可以说是最直接的一种管理方法,而质量问题究其根源就是“人”的问题。而吉利希望通过沟通、培训、考核等各种形式,使每一个员工都参与到产品质量的提升中来,真正的做到——“人人都是质量信息员、人人都是质量管理员、人人都是质量控制员、人人都是质量负责人”。
To see such a humane management, believe that the friends to be more at ease driving his own car! In fact, the quality management is a protracted war, pay attention to the friends concerned about can be said to be the most direct method of a kind of management, and quality problem the reason is the problem of "human". And hope that through communication, training, assessment and other forms, so that every employee participation to enhance product quality to, really do -- "everybody is the quality of information, all are the quality of the administrator, everyone is a quality controller, everybody is responsible for the quality".
小编还了解到,2009年吉利质量管理的一大目标就是“双2050工程”的实现,即2009单台索赔金额同期下降20%,当年千车故障率同期下降50%;将J.D.Power IQS调查报告前20位用户感知的问题下降50%。能否达到最终目标呢,我们拭目以待!
Xiaobian also learned, auspicious 2009 quality management is a major goal is the "double 2050 " project implementation, namely 2009 single claims a 20% decline in the same period, the malfunction rate per thousand vehicles fell 50%; J.D.Power IQS investigation report before the 20 user perception problems fall 50%. Can reach the final goal, we rub one's eyes and wait!
TS16949汽车质量认证 吉利视频会议人性化 质量管理出新招
发布时间: 2012-01-27 19:40 点击:
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