ISO20000认证简介 什么是ISO20000认证 ISO20000 ISO20000认证 信息技术服务管理体系 信息技术服务管理体系认证

ISO20000 Certification Brief Introduction What is ISO20000 Certification ISO20000 ISO20000 Certification Information Technology Service Management System Information Technology Service Management System Certification

ISO20000 是世界上第一部针对信息技术服务管理（IT Service Management）领域的国际标准，ISO20000信息技术服务管理体系标准代表了被广泛认可的评估IT服务管理流程的原则的基础。该标准定义了一套全面的、紧密相关的服务管理流程。 [1]

ISO20000 is the world's first international standard for information technology service management (IT Service Management). ISO20000 information technology service management system standard represents the basis of widely accepted principles for assessing IT service management processes. The standard defines a comprehensive and closely related service management process. [1]

ISO20000认证指组织建立的信息技术服务管理符合ISO20000标准，从而通过ISO20000认证。

ISO20000 certification means that the information technology service management established by the organization conforms to the ISO20000 standard and passes the ISO20000 certification.

ISO20000 ISO20000认证 信息技术服务管理体系 信息技术服务管理体系认证

ISO20000 ISO20000 authentication information technology service management system information technology service management system certification