售后服务认证 五星级服务认证提升了企业品牌知名度 发布时间: 2020-04-17 18:41
After sales service certification five star service certification improves the brand awareness of the enterprise
Since the implementation of the national standard "evaluation system of after-sale service of goods" in China, the level of after-sale service of enterprises has been improved.
A number of enterprises have passed the after-sales service certification based on the national standard of the evaluation system for after-sales service of commodities, which has promoted the remarkable achievements of enterprises in management and operation, and improved the brand awareness and reputation of enterprises.
Enterprises that have obtained the certification of "after-sale service evaluation system of goods" can use service star logo in product packaging and service places. This logo is the authoritative logo recommended by the Ministry of Commerce of the people's Republic of China, and it is also the basis for fair, accurate and reliable evaluation of the service level of enterprises, and the most intuitive understanding and trust of customers.
Passing the certification means leading the service in the whole country and the whole industry. Passing certification is the biggest advantage of brand and reputation.
The certification of after-sales service belongs to the category of service certification. It uses the standard of evaluation system for after-sales service of goods (GB / t27922-2011) to review the service ability of enterprises and evaluate the service level.
Article 17 of the regulations of the people's Republic of China on certification and accreditation stipulates that "the State shall, in accordance with the needs of economic and social development, promote the certification of products, services and management systems".
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