售后服务认证 服务质量如何证明呢？国家标准GB/T27922-2011来评价 发布时间: 2020-04-17 18:36
How to prove the service quality of after-sales service certification? National standard GB / t27922-2011
How to prove the quality of service? According to the regulations of the people's Republic of China on certification and accreditation, it can be proved by service certification.
Certification is a kind of conformity assessment activity that a third-party organization certifies that a product or service conforms to national standards or technical specifications, while service certification is an authoritative assessment to prove the quality of service.
Under the same conditions, in the bidding of government procurement and large and medium-sized engineering projects, how can the bidder win? In recent years, enterprises all over the country have passed the "after-sales service certification" approved by the state.
The certification of after-sales service belongs to the category of service certification. It uses the standard of evaluation system for after-sales service of goods (GB / t27922-2011) to review the service ability of enterprises and evaluate the service level.
Article 17 of the regulations of the people's Republic of China on certification and accreditation stipulates that "the State shall, in accordance with the needs of economic and social development, promote the certification of products, services and management systems".
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