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售后服务认证 企业为什么申请售后服务认证 服务认证 售后服务认证公司 售后服务认证咨询公司

发布时间:2018-08-30 17:37 点击次数:

售后服务认证 企业为什么申请售后服务认证 服务认证 售后服务认证公司 售后服务认证咨询公司
Why do after-sales service certification enterprises apply for after-sales service certification service certification certification service certification company after-sales service certification consulting company
1、可以通过商品售后认证来提高企业人员的服务意识,提高人员的服务能力,进而提高服务水平,通过增强顾客满意度,最终提高企业效益;
1. We can improve the service consciousness of the enterprise staff and the service ability of the enterprise staff through the commodity after-sale certification, and then improve the service level, and ultimately improve the enterprise efficiency by enhancing the customer satisfaction.
2、认证证书是由国家认监委批准的第三方认证机构颁发,证书的公信力更容易得到顾客认可,达到企业宣传的目的;
2. Certification certificate is issued by a third party certification authority approved by the State Accreditation and Supervision Commission. The credibility of the certificate is easier to be recognized by customers, so as to achieve the purpose of enterprise publicity.
3、商品售后服务认证目前已经开始作为政府采信的门槛,涉及大型项目招标、政府采购、政府质量奖评选等,提前认证可在参与上述活动中占得先机;
3. The certification of commodity after-sales service has already begun to be the threshold of government acceptance, involving large-scale project bidding, government procurement, government quality award selection and so on.
4、普通的竞争对手一般只有ISO9001证书,只能说明自己的产品质量好,却很难证明自己的售后服务也好,拿到商品售后服务证书可以在竞争中更好的展示企业的能力。
4. Ordinary competitors generally only have ISO 9001 certificate, can only show their product quality is good, but it is difficult to prove their own after-sales service is also good, after-sales service certificate to get goods can better show the ability of enterprises in the competition.
据中鸿认证咨询平台了解,售后服务认证目的是评出优秀。认证的结果是证明企业按照标准实施了售后服务,并达到了某一个高度(星级)。适用于中华人民共和国境内生产型企业和销售服务型企业的售后服务水平的评价。
According to the Hong Kong certification and consultation platform, the purpose of after sales service certification is to evaluate excellence. The result of certification is to prove that the enterprise has implemented after-sales service according to the standard, and reached a certain height (star). It is applicable to the evaluation of the after-sales service level of production enterprises and sales service enterprises within the territory of the People's Republic of China.
建立该体系的目的主要在于客观反应我国企业售后服务工作的现实状况,准确衡量企业售后服务的实际水平,发现并克服售后服务工作中的不足,促进企业售后服务工作的改进。
The main purpose of establishing this system is to objectively reflect the actual situation of China's enterprises'after-sales service, accurately measure the actual level of enterprises' after-sales service, find and overcome the shortcomings in the work of after-sales service, and promote the improvement of enterprises'after-sales service.
服务体系认证 售后服务体系认证 售后服务认证 售后服务体系认证证书 商品售后服务体系认证
Service system certification after-sales service system certification after-sales service certification after-sales service system certification certification commodity after-sales service system certification
(责任编辑:奔跑的稀饭)

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