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服务认证 如何获得GB/T27922-2011商品售后服务认证证书?

发布时间:2017-12-30 10:10 点击次数:

服务认证 如何获得GB/T27922-2011商品售后服务认证证书
How can the service certification obtain the certificate of GB/T27922-2011 after sale service certification?
答:企业如想要获得售后服务认证证书,首先需要按照《商品售后服务评价体系》标准(GB/T27922-2011)建立起服务体系(必要时可寻求中鸿认证咨询的帮助),在体系运行3个月之后,向认证中心提出申请认证;
Answer: if you want to get the certificate of enterprise customer service service, customer service service in accordance with the "first evaluation system of commodity standard" (GB/T27922-2011) to establish the service system (if necessary, seek help in Hong certification consulting), after 3 months of operation in the system, apply to the Certification Center certification;
认证中心收到企业提供的资料后,与企业签订认证合同,按照公正、合理、规范的原则,对企业建立起的服务体系进行评审和评分,、;
After receiving the information provided by the enterprise, the certification center signs the certification contract with the enterprise, and judges and scores the service system established by the enterprise according to the principles of fairness, rationality and standardization.
评审合格,按照最终的评分结果颁发相应的星级证书。
The evaluation is qualified and the corresponding star certificate will be issued according to the final result.
服务认证 售后服务认证 服务体系认证 售后服务体系认证 售后服务体系认证证书 商品售后服务体系认证
Certification after service system certification after sale service system certification after sale service system certification after sale service system certification of after-sales service system

(责任编辑:奔跑的稀饭)

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