对IT服务需求方来说通过ITSS运维资质认证有什么意义 发布时间: 2020-08-10 14:00
对IT服务需求方来说通过ITSS运维资质认证有什么意义
What is the significance of passing ITSS operation and maintenance qualification certification for it service demanders
1、提升IT服务质量:通过量化和监控最zhi终用户满意度,IT服务需方可以更好地控制和提升用户满意度,从而有助于全面提升服务质量。
1. Improve it service quality: by quantifying and monitoring the satisfaction of end users, it service demanders can better control and improve customer satisfaction, which helps to comprehensively improve service quality.
2、优化IT服务成本:不可预测的支出往往导致服务成本频繁变动,同时也意味着难以持续控制并降低IT服务成本,通过使用ITSS,将有助于量化服务成本,从而达到优化成本的目的。
2. Optimizing it service costs: unpredictable expenditures often lead to frequent changes in service costs, which also means that it is difficult to continuously control and reduce it service costs. The use of ITSS will help to quantify service costs and achieve the purpose of optimizing costs.
3、强化IT服务效能:通过ITSS实施标准化的IT服务,有助于更合理地分配和使用IT服务,让所采购的IT服务能够得到最充分、最合理的使用。
3. Strengthen it service efficiency: the implementation of standardized IT services through ITSS is conducive to more reasonable distribution and use of IT services, so that the purchased it services can be used most fully and reasonably.
4、降低IT服务风险:通过ITSS实施标准化的IT服务,也就意味着更稳定、更可靠的IT服务,降低业务中断风险,并可以有效避免被单一IT服务厂商绑定。
4. Reducing the risk of IT services: implementing standardized IT services through ITSS means more stable and reliable IT services, reducing the risk of business interruption, and effectively avoiding being bound by a single IT service provider.
ITSS ITSS certification ITSS system certification it operation and maintenance certification operation and maintenance management certification it operation and maintenance service qualification certification